Sales Operations Analyst

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Overview

About the Role & Team

IDCs Malaysia is looking for Sales Operations Analyst to join our high-performing Sales Operations team in Malaysia and play a critical role in shaping the success of our Asia-Pacific sales organization. As a Sales Operations Analyst you will provide actionable insights manage strategic programs and deliver business intelligence that drives growth and efficiency. This role offers the opportunity to influence key decisions collaborate with cross-functional teams and contribute to the companys mission of delivering exceptional value to customers. If you thrive in a fast-paced environment and enjoy solving complex challenges this is your chance to make a measurable impact.

What youll do:

Analyze sales performance data to deliver actionable insights that drive strategic decision-making and revenue growth.
Develop and present reports dashboards and forecasts to provide leadership and stakeholders with clear visibility into business performance.
Manage Asia-Pacific sales programs focused on forward-looking customer insights sales performance and business intelligence initiatives.
Act as a strategic advisor to the sales organization ensuring alignment with company objectives and adherence to governance standards.
Provide in-depth analysis and recommendations on sales efficiency and effectiveness business and product performance (OKRs/KPIs) customer trends sales forecasting and planning market competition and product positioning.
Ensure compliance with company policies and governance standards across all sales operations activities.

What You Bring

has Bachelors degree in Business Finance Economics or related field.
Experience: 24 years in Sales Operations Business Analytics or related roles; experience in technology or SaaS industry preferred.
Technical Skills: Proficiency in Microsoft Excel Salesforce CRM and data visualization tools (e.g. Tableau Power BI). Strong analytical and reporting skills.
Attributes: Detail-oriented adaptable and proactive problem-solver with excellent communication and stakeholder management skills.
Travel: Less than 10%.
Work Model: Hybrid (Malaysia office).

Why This Role Stands Out
At IDC your work helps shape how the world understands technology and where it goes next. You collaborate with curious high-caliber colleagues who value rigor integrity and shared success. As the premier global provider of trusted technology intelligence IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy investment and innovation across industries and regions.

Recognized by IIAR as Analyst Firm of the Year for five consecutive years IDC sets the standard for credibility and impact. With more than 1000 analysts worldwide and a truly global perspective we combine deep expertise with practical relevance. Here your ideas matter your voice is heard and your contributions provide the insights leaders rely on every day. It is meaningful work backed by a culture that supports growth collaboration and long-term career development with a globally respected brand.

What we offer

MonFri office hours (9:00am6:00pm)
Year-end Christmas & New Year shutdown
1525 days Annual Leave (based on tenure)
Comprehensive leave coverage medical parental marriage & compassionate
Medical dental & mental health coverage
Hospital & surgical insurance
A supportive environment with focus on well-being & work-life balance

Equal Opportunity Employer

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

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Required Experience:

OverviewAbout the Role & Team IDCs Malaysia is looking for Sales Operations Analyst to join our high-performing Sales Operations team in Malaysia and play a critical role in shaping the success of our Asia-Pacific sales organization. As a Sales Operations Analyst you will provide actionable insights...