Automotive Customer Service Rep
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Job Location:
Easley, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary: We are looking for a Customer Service Rep to join our team! The right candidate will have customer service experience be a people person and a valid drivers license. The day-to-day duties of this role include meeting with customers and determining their needs providing excellent customer service and overseeing quality control.
BENEFITS
401K
HEALTH INSURANCE
VACATION
Responsibilities
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
- High school diploma or equivalent
- Valid commercial drivers license & clean driving record
- Ability to read write and speak English fluently
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
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