Ticket Agent- Part Time-Eldorado
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Sell or print tickets for shows and make dinner reservations for packages. Sell tickets to other shows using Ticketmaster. Make sure all guests have a positive experience while attending our show.
Responsibilities
Sell show/dinner tickets print reservations and assist supervisor in loading shows
Make sure all problems are solved in a quick and professional manner
Ensure the safety of all guests
Assist in the direction of guests to various locations and aid casino personnel with VIP guests
Deal with challenging situations
Keep track of supplies selling and restocking retail tracking daily sales of tickets restaurants retail Silver Legacy and Ticketmaster checking group information and booking reservations
Exemplify our core values family style service our mission and vision
Exemplify our DEI (diversity equity inclusion) culture
Perform other job-related duties as assigned
Qualifications
Must have the ability to provide our guests with excellent customer service observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests
- Must possess computer knowledge ticketing knowledge and good English communication skills
- Must have the ability to deal with customers daily
- Must be self-motivated
- Must be able to handle money
- Must have good phone skills
Ability to deal with stressful situations
Ability to stand for long periods of time
Must have the ability to use logical deduction to solve problems
Must be friendly outgoing professional and a good communicator
High School diploma or equivalent
ADDITIONAL REQUIREMENTS
- Hectic Box Office and Information Desk
- Non-smoking showroom
- Work may be performed in an area which may be unusually noisy and crowded
- Mobility to include bending reaching prolonged standing and walking accessing and lifting items from floor level to six feet high
- Normal sense of smell touch sound and vision range
- Eye/hand coordination and manual dexterity
- Work area is subject to variable temperatures
- May be subject to smoking environment and moderate noise
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.
Required Experience:
Unclear Seniority
Key Skills
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!
