Class Valuation a leading tech-enabled and industry leading appraisal management company (AMC) since 2009 is seeking a Virtual Inspection Specialist (VIS)!
Do you want to be a part of the future of appraising and help to support our growing Virtual Inspectionteam If so Lets get to work!
Join a team dedicated to modernizing the industry by bringing together the best people processes and technology to strengthen appraiser independence. Help us build the future of our profession!
SCHEDULE NOTE:
Monday Friday: 10:00 AM 7:00 PM EST (One weekday will be shortened to 4 hours to support a balanced 40-hour workweek)
Sunday: 4 hours (self-scheduled)
WORK LOCATION:
This role is Michigan-based.
Remote:Available for team members residing outside the Troy MI area
Hybrid:Troy-based team members work a hybrid schedule with in-office Wednesdays
PURPOSE OF JOB:
The Virtual Inspection Specialist is responsible for the quality of all Property Data Collections with special considerations for both GSE & client specific sensitivities & requirements. The Virtual Inspection specialist will review virtual inspections submitted by third party partners and for certain clients complete virtual inspections firsthand.
RESPONSIBILITIES:
Essential Tasks:
- Review for Virtual Inspections completed for errors and GSE/client specific inconsistencies.
- Submit audit forms for each review completed.
- Provide direct feedback to third party partners in instances where there is certainty around missed items.
- Remain up to date with best Virtual Inspection practices as well as client & GSE specific sensitivities/requirements.
- Promote a social environment whereby questions are asked when uncertainties surface.
- Maintain quality that is in line with designated KPI targets (relates to both quality & speed).
- Work with peers and the Virtual Inspection Specialist Team Lead to identify areas for process improvement.
- Serve as an educational bridge to external operations groups on an as needed basis.
- Facilitate the training and mentoring of any third party vendors with respect to the Virtual Inspection Process.
- Provide support in the management of the knowledge compendium by submitting real time learnings.
- Perform other duties as required by the Virtual Inspection Specialist Team Lead.
- Document and properly notate all files with all touch points and relevant updates/communications.
- Support in other QC areas as directed by the Virtual Inspection Specialist Team Lead or other leaders.
A FEW THINGS WE OFFER:
Competitive salary
Valuable benefits including health dental vision life disability and pet insurance coverage options!
401K with employer matching options
Generous Paid Time Off (PTO) and sick leave
Health Care Savings Account (HSA) & Flexible Spending Account (FSA) options
Inclusive family-oriented culture
Our Core Values:
Roll Up Your Sleeves
No Job Is Beneath Anyone
Do What Is Necessary
Winners Work
Passion To Win
Never Settle
Every Detail Matters
Embrace The Suck
Care And Respect For Family
Support Serve And Trust
Golden Rule
Work Family/Home Family Balance
In order to provide equal employment and advancement opportunities to all individuals employment decisions at Class Valuation will be based on merit qualifications and abilities. Class Valuation does not discriminate in employment opportunities or practices on the basis of race color religion sex sexual orientation gender identity or expression national origin age height weight familial or marital status pregnancy childbirth or a related medical condition ancestry citizenship status disability or handicap veteran status arrest record or any other characteristic protected by applicable federal state or local laws. Our leadership team is dedicated to this policy with respect to recruitment hiring placement promotion transfer training compensation benefits team member activities and general treatment during employment.
*This vacancy will remain open for 2 days or until the role has been successfully filled.