Senior Manager, UX

Strength in Trust

OneTrusts mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldnt slow teams downit should accelerate whats possible. This led us to develop the first technology platform for responsible data use in 2016. Today with AI representing the latest and most impactful expansion of data yet OneTrust is once again redefining what responsible innovation looks like. OneTrust the AIReady Governance Platform unifies regulatory intelligence automation and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

About the Role

As a Senior UX Manager you will lead a team offullstackUX designers to create lovable intuitive experiences across our enterprise SaaS products. You will coach and grow designerscoownroadmaps with Product and Engineering and drive measurable outcomes such as PSAT adoptiontimetovalue andsupportticketreduction. You will strengthen research and analytics practices championdesignsystemadoption ensureprivacybydesignand WCAG 2.2 AA accessibility andleveragemodernAIassistedtooling to elevate efficiency creativity and delivery.

The Challenge

Leadership & Strategy

• Manage and mentor a team of UX designers running effective 1:1s growth plans and performance feedback.

• Develop design strategies that align business goals and user needscoowningroadmap priorities with PM and Engineering.

• Align with other UX leaders on shared initiatives dependencies and experience vision.

• Provide thought leadership and stay current on emerging UX trends tools andAIpoweredworkflows.

• Recruit interview and onboard design talent.

Design Execution & Quality

• LeverageAIassistedtools for prototyping research synthesis auditing and workflow acceleration.

• Deliver usable lovableendtoendproduct experiences; guide designers in defining patterns content strategy and research approaches.

• Ensure accessibilityprivacybydesign and thoughtful contextual UX copy.

• Evangelize and mature adoption of the design system driving consistency and contribution across teams.

• Conduct independent discovery and oversee user research to inform decisions and future product direction.

Your Mission

CrossFunctionalCollaboration

• Operate transparently with PM Engineering Privacy/Legal Support and GTMmaintainingstatus risks and decision logs.

• Synthesize insights from user research with product analytics (e.g. Pendo Ideas Portal BI).

• Identifyand resolve journey gaps across onboarding documentation and support to reduce friction andtimetovalue.

• Coleadstrategic planning workshops and prioritization efforts withcrossfunctionalpartners.
• Communicate design rationale customer insights and outcomes to stakeholders and leadership.

Operational Excellence

• Drive the UX roadmap for your remit ensuring clear priorities and measurable UX outcomes.

• Define UX success metrics up front and evaluate postlaunch performance using dashboards and PSAT.

• Maintain a culture of collaboration through recurring team sessions focused on patterns research and best practices.

• UseAIenabledtooling to improve operational efficiency documentation and iteration speed.

• Support hiring capacity planning and scalable design processes across product areas.

Nice-to-have

• Background in consent/privacy governance or data tooling.

• Experience integrating AI into design workflows (research synthesis content drafting prototype/code generation).

• Leading multiregion teams and scaling design practices across multiple squads.

Where we Work

We are embracing an office-first culture encouraging three days a week in office for most roles with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position so we encourage you to verify this with your recruiter during your first interview.

Benefits

As an employee atOneTrust you will be part of the OneTeam. That means youll receive support physically mentally and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage flexible PTO equity RSUs annual performance bonus opportunities retirement account support 14 weeks of paid parental leave career development opportunities company-paid privacy certification exam fees and much more. Specific benefits differ by country. For more information talk to your recruiter or visit out the following to learn more about OneTrust and its people:

• OneTrust Careers on YouTube
• @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in ourPrivacy Overview.You can change your mind at any time and have your personal data removed from our order to do this you must contact us and let us know you wish to be removed. The request should be made on theData Subject Request Form.

Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our fraudulent jobs interviews and job offers use fake websites email addresses group chat and text messages. Be aware that we never ask candidates for personal information IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat and do not require candidates to purchase products or services or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an @ email address. You may also receive legitimate emails from @. Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a @ email address. For more information or if you have been targeted please reach out to .

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad the countdown has begun. The destination A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by local laws.