Customer Service Finance Specialist (Credit & Collections)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
Are You Ready to Make It Happen at Mondelēz International
Join our Mission to Lead the Future of Snacking. Make It Possible.
Youwill work in bill-to-cash management and handle customer service finance operations including creditmanagement (assessments credit risk and limits order hold/release) cashcollections/accounts receivables activity. This includes strategies and prioritization andmanagement of disputes/deductions and trade claims/invoices processing as part of the tradefunds management process. Youwill work closely with the Business Process Owner partner andcross-functionally with sales finance internal controls and other CS&L sub-functions.
How you will contribute
You will:
- Resolve complex queries that have been escalated for a portfolio ofcustomers
- Coordinate and chair the governance meeting with senior stakeholders
- Go to customer premises to discuss and recover invalid debt with senior stakeholdersin the customers organizations
- Take ownership for deductions and work with sales and other stakeholdersto reduce opportunities for customers to make deductions
- Collaborate with sales and other functions to manage debt collection and quicklyresolve guidance to the shared services team to ensure that collection of overdues are minimized along with invalid debt
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Good numerical analytical and logical reasoning skills
- Hands-on experience in Microsoft office applications
- High-level SAP competence
- Experience in a fast-moving consumer goods or consumer packaged goods company
- Experience in a customer-facing role
- Experience in order-to-cash environment
- Credit control experience
- Strong analytical and problem solving skills
More about this role
SAP
English intermediate
Excel
Relocation Support Available
No Relocation support availableBusiness Unit Summary
We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.
Excited to grow your career
We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS PLEASE CONTACT THE RECRUITER
Job Type
RegularCredit & Collections Management (BTC)Customer Service & LogisticsRequired Experience:
IC
Key Skills
- Cobol
- Financial Services
- Financial Concepts
- Accounting
- Banking
- Cloud Computing
- Securities Law
- Middleware
- Financial Analysis
- CPT Coding
- Epic
- Financial Management
About Company
Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. ... View more
