Commercial Application Expert

Job Description

We are seeking a results-driven and technically proficientSales Systems Specialistto optimize our sales technology stack and streamline workflows for our high-performing sales this pivotal role you will bridge the gap between sales strategy data analysis and IT ensuring our systems are an accelerant to productivity and revenue growth. You will be the primary administrator and go-to expert for our TPM solution and other essential sales tools.

Key Responsibilities

• System Administration:Act as the primary administrator for our TPM and related sales tools including user management security settings configuration and ongoing maintenance.
• New Tool Implementation & Project Support:Serve as a key resource in the evaluation testing and rollout of new sales technologies and system upgrades (including SAP or CRM systems). This involves creating comprehensive test plans developing test cases and performing functional integration and regression testing to minimize business disruption.
• Process Optimization:Map existing data workflows identify bottlenecks and implement automated solutions to increase efficiency.
• Data Integrity & Reporting:Ensure data quality and integrity across all sales systems including SAP data integrations.
• Integration Management:Monitor and troubleshoot seamless integrations between various sales technology components (CRM TPM local SQL bases sales tools etc.).
• Training & Support:Develop and provide ongoing technical support documentation and training sessions for the sales team on system features and best practices.
• Collaboration:Partner with cross-functional business teams and Global IT departments to align systems with overall business objectives.

More about this role

• Experience:Proven experience in a Sales Operations CRM Administrator or similar role.
• Technical Expertise:Deep proficiency with SQL Server SSIS Oracle DB GCP Excel & Macros (Nice to have tech skills in data integration and analytics like Alteryx Talend). Proficiency in using SQL for data analysis and validation during migration testing. Familiarity with S/4HANA environments data migration testing and cloud deployments is a plus if applicable.
  Experience with major CRM platforms is preferred.
• Communication:Excellent communication skills with the ability to translate technical concepts into clear concise information for non-technical audiences.
• Education:A bachelors degree in information technology field is preferred.

Relocation Support Available

Business Unit Summary

We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.

Excited to grow your career

We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS PLEASE CONTACT THE RECRUITER

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