Automotive Service Advisor Writer | Weekends Off | Goodyear
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Job Location:
Goodyear, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title:
Automotive Service Advisor / Writer
Location:
16800 W. Yuma Rd. Goodyear United States 85338
Job Overview:
As an Automotive Service Advisor/Writer with Christian Brothers Automotive you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships as you are the face they see every time they invest in their vehicle.
Service Advisors guide our guests through the entire repair process keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
Responsibilities include but are not limited to:
- Greet every guest who enters the facility with genuine hospitality and respect
- Deliver exceptional phone performance by connecting with guests confidently communicating the value of recommended services and maximizing opportunities to capture and schedule business
- Clearly present the best solution for properly repairing each guests vehicle in a way that is easy to understand
- Consistently recommend and sell services with confidence while maintaining honesty and integrity
- Direct coordinate and actively participate in guest service activities throughout the repair process
- Manage the stores workflow effectively and efficiently to ensure an exceptional guest experience
- Ensure all approved repairs are performed to proper specifications and quality standards
- Provide shuttle service to guests as needed in a CBA-branded vehicle
- Maintain a positive attitude and contribute to a strong team-oriented atmosphere
- Collaborate with team members and assist others as needed
- Perform additional duties as assigned
Qualifications :
Qualifications:
Valid drivers license with a driving record that meets current insurance carrier requirements
Proficiency in Windows-based computer systems and automotive shop management software
Prior experience in an automotive customer service service advisor service writer or automotive sales role preferred
Strong communication skills with the ability to clearly explain vehicle needs and service recommendations to guests
Proven ability to build trust communicate value and convert inquiries into scheduled service appointments
Organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment
Professional demeanor with a commitment to hospitality integrity and team collaboration
Physical Requirements:
- Being dependable and reliable for a position that is scheduled for Monday Friday 7am 6pm
- Being on your feet the majority of the workday (standing walking coordinating parts etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
Additional Information :
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency integrity and a philosophy of people first. All 300 CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload free training full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (CBAC) is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment including hiring firing discipline compensation scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice At-will employment practices.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Christian Brothers Automotive We Offer:Up to $50/HR For The Most Skilled TechniciansTeam Performance bonusesPaid Vacation & Paid HolidaysClosed Every Weekend To Spend Time With Family & FriendsReal-time Technical SupportHealthcare Benefits AvailableMatching Retirement 401k Plan Availa ... View more
