Resort Manager
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Job Location:
Lahaina, HI - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Salary Range: $78000 to $88000 base salary.
We are seeking a hands-on Resort Manager to lead our Maui operations serving owners and guests at four properties located along the Kaanapali and Kahana corridor as well as Kihei. The properties include Papakea Hololani Kihei Kai Nani and Kauhale Makai. You will lead a team of five and be responsible for driving operational excellence elevating owner and guest satisfaction delivering financial performance while building an exceptional workplace culture.
This opportunity is ideal for a strong hospitality operations leader who has worked their way up in hotel resort timeshare or vacation ownership environments and is ready for full property accountability.
What You Will Do:
- Lead coach and develop a strong cross functional team
- Direct daily operations across Front Desk Housekeeping Laundry and Maintenance
- Champion a warm welcoming guest-first service culture
- Maintain exceptional standards for quality safety and service delivery
- Drive revenue cost control and operational efficiency
- Analyze operational metrics and implement continuous improvement initiatives
- Partner with regional leadership on financial planning budgeting and performance goals
- Ensure compliance with company policies regulatory standards and best practices
- Order and maintain inventory of all supplies and equipment
- Oversee capital improvements property enhancements and long-term planning initiatives
- Coordinate projects between corporate entities on site property management contractors and guests
- Represent the resort with professionalism and accountability in all interactions with owners guests vendors and partners.
Qualifications :
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You Will Bring
- 5 years of leadership experience in hospitality resort or hotel operations preferred
- Timeshare HOA or vacation ownership experience preferred; not required
- Experience in budgeting forecasting and profitability management
- Proven success managing small teams in a multi-department environment
- Strong administrative and organizational skills
- Ability to quickly learn new systems and technologies with advanced proficiency in Microsoft Office
- Exceptional communication interpersonal and conflict-resolution abilities
- Highly organized detail-oriented and execution-focused
If you are ready to lead with purpose inspire teams and deliver world-class resort experiences we invite you to apply and begin the next chapter of your leadership journey. Apply today!
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Veterinary Experience
- Hotel Experience
- Hospitality Experience
- Cost Management
- Management Experience
- Conflict Management
- Housekeeping Management
- Property Maintenance
- Hotel Management
- Financial Report Interpretation
- P&L Management
- Supervising Experience
About Company
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, ... View more
