Transport Ops

Roles & Responsibilities :

Hi Vijetha im unable to raise it. heres the JD - Job Description

About the Role:

 We are seeking an experience Lead for Transport Management to lead and transform our multi-city transport operations. The role will focus on technology integration cost optimization and regulatory compliance ensuring a superior transport experience for all employees across locations.

Key Responsibilities:

 Strategic Transport Leadership:

• Improve the overall transport experience aligned with business growth and employee satisfaction. Implement the long-term vision and strategy for employee transportation in alignment with organizational goals.

• Drive sustainability initiatives including the adoption of green commute options and reduction of carbon footprint.

• Develop and maintain incident management protocols (accidents vehicle breakdowns strikes etc.).

Operational Excellence

• Oversee daily transportation operations ensuring punctuality safety and service quality.

• Design optimize and monitor routes and schedules for efficiency and cost-effectiveness.

• Establish and enforce Standard Operating Procedures (SOPs) for all transportation activities.

Technology Enablement and Automation:

• Implement and manage Transport Management Systems (TMS) GPS tracking solutions route planning tools and automate daily MIS reporting across all sites.

MIS Management:

• Generate analyze and present detailed MIS reports for management reviews vendor evaluations and operational improvements.

• Integration of dashboards designed to provide actionable insights for Management and Senior Leadership.

Vendor and Stakeholder Management:

• Establish strong vendor relationships monitor service-level agreements (SLAs) and coordinate effectively with leadership and support teams.

• Serve as the primary point of contact for local authorities and regulatory bodies.

Employee Experience

• Monitor employee satisfaction with transportation services through surveys and feedback mechanisms.

• Address escalations complaints and special requests promptly and professionally.

• Communicate transportation policies schedules and changes transparently to all employees.

Innovation and Sustainability:

• Expand sustainability efforts by setting measurable targets for carbon footprint reduction (e.g. transitioning to electric or hybrid fleets).

• Collaborate with environmental teams or external partners to align transport operations with corporate sustainability goals.

   

Preferred Attributes:

•  Experience handling employee transport operations across large campuses and BPO environments.

• Exposure to sustainable mobility programs (Electric Vehicles Carbon Reduction Initiatives).

• Willingness to travel across operational locations based on business needs.

Qualifications :

Educational qualification:

Graduate Degree (any discipline) mandatory.

• Minimum 12 years of experience in managing large-scale complex transport operations in IT/ITES or multinational companies.

• Proven expertise in multi-location operations rental services BPO transport management and chauffeur management.

• Deep knowledge of transport regulations RTO compliance audit procedures and fleet safety norms.

• Excellent technology skills (TMS GPS Routing Solutions MIS Reporting).

• 
  Fluency in Kannada English and Hindi (spoken and written) is mandatory.

• 
  Strong leadership vendor negotiation crisis handling and stakeholder management skills

Remote Work :

No

Employment Type :

Full-time