Director, Product – Payments Funds Out São Paulo

Director Product Payments Funds Out - São Paulo Brazil

Do you want to drive customer delivery innovation for a leading global financial network that bridges over 200 countries and territories and over 130 currencies Do you have what it takes to help us accelerate digital adoption and expand our digital banking customer base Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated allowing each of us to thrive Then its time to join Western Union as a Director Product Payments Funds Out.

Western Union powers your pursuit.

We are seeking an experienced Director Product Payments Fund Out to lead the regional execution and evolution of our funds-out payments strategy for LACA (Latin-American and the Caribbean) Regionthis region that encompass a significant proportion of the worlds major money remittance corridors. This role will oversee a high-performing product team focused on expanding and optimizing our digital global remittance capabilities critical to driving both near- and long-term growth for Western Union in LACA and beyond.

As a key member of the global Payments Product organization you will shape and execute strategic initiatives that deliver innovation efficiency and market competitiveness. Your work will be grounded in competitive analysis industry trends business goals and strategic partnerships with a focus on enabling seamless compliant and cost-effective customer experiences across the LACA region reflecting its unique market dynamics and customer needs. Youll play a pivotal role in building a best-in-class remittance payments platform helping us better serve customers around the world and solidify Western Unions position as a leader in the global money movement.

Role Responsibilities

Lead a team of product managers (regional and remote) responsible for the inception discovery solutioning development testing rollout and maintenance of a product or platform.

Prioritize work for junior members of the product team; direct the teams efforts across run grow and transform-type programs and initiatives.

Shape and evolve the teams ways of working by establishing high-performing stakeholder relationships with adjacent functions and refining agile and end-to-end PDLC practices.

Create conditions under which product teams can thrive by shaping our people/talent process/procedure product and technology strategy. Ideate and pilot innovative ways of fulfilling our product mission.

Own the product/platform roadmap and continuously make priority decisions based on business cases market user and customer impacts. Act as a steward of platform investments by identifying risks and managing total cost of ownership for any given capability. Establish market positioning objectives for complex products and platforms.

Continuously educate the product team and internal/external stakeholders on the vision mission and current/future state of our products and platforms.

Prepare executive reporting around KPIs and OKRs. Be responsible for the performance of product teams incorporating short- and long-term professional development goals at both team and individual levels.

Exemplify Western Unions values around engagement and inclusion.

Act as a change agent and driver of innovation.

Role Requirements

710 years of product management experience in financial services preferably within payments plus 5 years managing teams.

Strong ability to leverage customer insights market trends and data to inform and execute product strategy.

Undergraduate or graduate degree in business engineering or related field.

Excellent leadership communication and stakeholder management skills.

Proven expertise in both strategic and tactical product management with hands-on experience in agile methodologies and full end-to-end PDLC.

Strong project management skills including planning coordination and execution across complex initiatives.

Experience in market research and identify opportunities for product innovation and expansion.

Excellent writing and communication skills. English Proficiency is a must.

Robust technological background and proven problem-solving abilities with a solid understanding of technology and business processes.

Track record of measurable driving impact through product delivery and team development.

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8000 employees serving 200 countries and territories reaching customers and receivers around the globe. More than moving money we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career as well as receive a great compensation package. If youre ready to help drive the future of financial services its time for Western Union. Learn more about our purpose and people at will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few
( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Brazil-specific benefits include:

• Medical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution with co-participation in consultations and exams
• Life insurance
• Food voucher
• Meal voucher

Our hybrid work model

Western Union values in-person collaboration learning and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face we are better able to learn from our peers problem-solve together and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.