Data Center Customer Operations Technician Dallas, TX

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.

Equinix is the worlds digital infrastructure company shortening the path to connectivity to enable the innovations that enrich our work life and planet.

A place where bold ideas are welcomed human connection is valued and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers communities and society. Youll find belonging purpose and a team that welcomes youbecause when you feel valued youre empowered to do your best work.
Why Join Equinix
At Equinix youll help keep the worlds digital connections running. Our data centers support the technology people and businesses rely on every day and its our technicians who make that possible. Whether youre just starting out transitioning from the military learning through an apprenticeship or bringing handson experience Equinix offers training teamwork and real career growth in a missioncritical environment.

If youre dependable curious and ready to learn we want to hear from you.

About the Role
As a Data Center Technician youll work handson in our data centers supporting customer requests installing infrastructure performing crossconnects and helping ensure a great customer experience. Youll follow clear standard operating procedures receive training and grow your technical skills over time.

This role is open to entrylevel through experienced candidates including veterans and apprentices.

What Youll Do
Complete work orders from a queue while meeting committed timelines
Rack and stack customer equipment
Support installations of fiber trays ladder racks cabinets and basic cage infrastructure
Perform standard crossconnect installs terminations and testing
Follow cable management standards for fiber copper and coax
Perform Layer 1 testing and certification
Document work accurately in systems
Support customers onsite with professionalism and care
Partner with teammates vendors operations and security teams



What Were Looking For
Required:

High school diploma or equivalent
12 years of relevant experience or equivalent handson training
Military technical experience apprenticeships trade programs or workforce development programs are welcome
Willingness to follow procedures safety standards and documentation requirements
Interest in handson technical work and learning new skills
Nice to Have (Not Required):

Data center IT cabling or critical facilities experience
Familiarity with fiber copper or coax cabling
Experience working from tickets or queues
Customerfacing or onsite support experience