Verify and update room status reports accurately to maintain real-time room availability information
Inspect and release rooms to Vacant/Clean status within allocated time following hotel procedures to support efficient room turnover
Greet and acknowledge guests on the floor to make them feel valued and cared for
Respond promptly and professionally to guest requests to enhance guest satisfaction
Safeguard guests personal belongings by maintaining vigilance and security awareness at all times
Organize and restock floor pantries to ensure supplies are readily available and neatly arranged
Maintain and properly store work stores trolleys and equipment at the end of each shift to ensure operational readiness
Inspect equipment regularly and report any defects promptly to maintain functionality and safety
Use cleaning chemicals and supplies correctly by following prescribed dosages and safety guidelines to ensure safe and effective cleaning
Conduct self-inspections using the hotels quality checklist to verify that cleaning meets required standards
Support sustainability initiatives by conserving natural resources during daily tasks
Qualifications :
Minimum 34 years of experience in a similar hotel housekeeping role
Strong guest service mindset demonstrated by anticipating and responding warmly and professionally to guest needs
Excellent organizational and time management skills to manage workload efficiently
Passion for delivering memorable guest experiences through attentive service
Willingness to learn and grow within the hospitality industry
Maintain high standards of hygiene grooming and personal presentation
Good communication skills to interact effectively with guests and team members
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more