Front Desk Attendant

Job Description

If you take pride in being compassionate honest professional and safe consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Front Desk Attendant to join our Arborstone Enhanced Careteam based in Halifax Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live work and visit. As an established and respected organization in the healthcare sector Shannex offers opportunities for growth development and advancement. And at the end of every day you will know youve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health vision and dental benefits plan including an Employee and Family Assistance Program
• Life travel and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program including excellent discounts for apparel restaurants technology fitness travel and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannexs Centre of Excellence
  Opportunities to be part of sector innovation and continuous improvement initiatives
  Recognition and Rewards for service excellence and safety

About the Opportunity

• Manages client relations and provides excellent service to all clients and visitors;
• Responds to all client issues/situations promptly and takes appropriate action to rectify concerns;
• Receives and routes telephone calls greets and directs clients & visitors in a professional manner; provides information and responds to inquiries from clients visitors and staff; refers to appropriate person as necessary;
• Sorts and distributes incoming and outgoing mail; distributes forms reports and other documents to appropriate staff and departments;
• Performs a variety of typing assignments which are sometimes confidential in nature; operates personal computer to enter data draft edit revise and print letters tables reports and other material;
• Prepares photocopies and facsimiles and operates a variety of office equipment;
• Maintains and distributes office supplies;
• Establishes maintains processes and updates files records and other documents including daily census client master lists next of kin lists client admissions / transfers / discharges; maintains client discharge files.
• May book client medical appointments and arranges transportation;
• Provide exceptional customer service to all clients and supports other departments including the dining room sales maintenance housekeeping and chauffer;
• Keeps up to date on current events to open discussions with clients;
• Participates on/in department meetings and committees as required;
• Acts as a role model and mentor to orientate new staff;
• Additional duties as required.

About You

In addition to placing high value on continuous improvement collaboration and accountability you bring:

• A high-school diploma or GED
• Office Administration/Professional Secretarial diploma or university degree;
• Minimum two years experience in client services/administrative;
• Knowledge of general office procedures and equipment;
• Excellent computer skills and experience in Microsoft Office Suite
• Previous hospitality/customer service experience an asset; especially with seniors
• Knowledge of medical terminology considered an asset
• Ability to work during the day and weekends
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations services and care

Apply today to join the Shannex team of Great People!

Great People is a core value at Shannex grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity diversity inclusion and belonging and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here every team member belongs. With locations across Nova Scotia New Brunswick and Ontario our team members help build communities that support connection wellbeing and longevity.

Shannex-owned brands include Allbright Life Parkland Retirement Living & Lifestyle Residences Parkland at Home Faubourg du Mascaret and Shannex Enhanced addition Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information visit .

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.