Dispatcher

Company:

Sales Territory:

Zip Code:

Travel Percentage:

COMPENSATION INFORMATION:

The pay range provided is not indicative of Syscos actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills work location work experience and other individualized factors

JOB SUMMARY

Dispatches delivery drivers and provides driver and customer support. Arranges schedules for workers equipment and/or service vehicles for the conveyance of materials and products. Maintain communications with all interested parties throughout the delivery process to ensure and facilitate the best possible product delivery and service. Update information and systems as required.

This job must be carried out in compliance with all Sysco Corporation Business Conduct and Ethics Standards policies and procedures as well as all Federal State and Local laws including the Sarbanes-Oxley (SOX) Act of 2002.

RESPONSIBILITIES

• Timely dispatches drivers each morning assuring that each driver has the correct invoices and all drivers depart terminal promptly.
• Completes Absentee and Tardy Forms.
• Makes necessary data input into E-Time and Achievement Based Compensation (ABC) pay systems.
• Provides driver and customer support via incoming phone calls to the transportation department.
• Maintains Tripmaster records driver daily record of status records (Department of Transporation (DOT) Logs) and driver Manifest records.
• Designates vehicles according to factors such as length and purpose of the trip freight passenger requirements preference of the user or other factors.
• May makes route adjustments or accommodations for deliveries based on time of departure destination and expected time of return.
• Direct activities of drivers using two-way radio or other communication and investigate overdue vehicles.
• Possibly confer with customers to expedite or locate missing misrouted or delayed routes or damaged merchandise.
• Retain a record of mileage fuel used repairs made and other expenses. May also coordinate the issue of equipment to drivers such as hand trucks dollies and blankets.
• Other projects and responsibilities as assigned.

QUALIFICATIONS

Education

• High School diploma General Education Development (GED) or ability to read write and perform mathematics at this level is required.
• Associates or Bachelors degree in Logistics Supply Chain or related field is preferred.

Experience

• 3-5 years of related work experience in Distribution or Food Service is required.

Certificates Licenses and Registrations

• Commercial Drivers License (CDL) Class A is preferred but not required.

Professional Skills

• Adjusting actions concerning others actions.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
• Monitoring/Assessing performance of yourself other individuals or organizations to make improvements or take corrective action.
• Managing ones own time and the time of others.
• Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times.
• Talking to others to convey information effectively.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly required to sit stand walk and use hands and fingers to operate a computer keyboard mouse and telephone to talk and hear.
• Frequently required to sit and reach with hands and arms.
• Must occasionally lift and/or move up to 20 pounds.

NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.

BENEFITS INFORMATION:

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71000 colleagues and a fleet of over 13000 vehicles Sysco operates approximately 333 distribution facilities worldwide and serves more than 700000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally to contribute to the success of a dynamic organization and to serve others in a manner that exceeds their expectations. Were looking for talented hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer and consider qualified applicants without regard to race color creed religion ancestry national origin sex sexual orientation gender identity age disability veteran status or any other protected factor under federal state or local law.

This opportunityis available through Sysco Corporation its subsidiaries and affiliates.