Specimen Technician Hospital

Specimen Technician - Hospital - Cartersville GA Monday to Friday 10:00 AM to 6:30 PM

Pay range: $17.75 per hour

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

Day 1 Medical supplemental health dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 MyDay off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!

The Hospital Specimen Associateis responsible for the preparation of patients specimens in a hospital location wheremultiple Hospital Specimen Associates work together with minimal direction. The Hospital Specimen Associate must be able to perform and follow all pre-analytical processing procedures with accuracy and in a timely manner. The roles & responsibilities below are specific to samples being performed by Quest laboratory testing.

Specimen Processing & Test Send Out Responsibilities

• Demonstrates excellent proficiency in test ordering policies hospital processing procedures specimen requirements for test ordering sample preparation Quantum and compliance/legal requirements.
• Knowledge and competency of Hospital LIS system (client specific)
• Print Quest performed testing reports
• Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources
• Responsible for supply ordering processes.
• Performs remote accessioning (pre-accessioning) (client specific)

Problem Resolution Responsibilities

• Troubleshoot and problem resolution for specimen types missing information TIQ TNP additionalsample requests and other client issues related to area of responsibility.

Customer Service Responsibilities

• Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.
• Responsible for managing inbound calls with a positive client interaction.
• Communicates and collaborates effectively with the hospital laboratory staff as well as the Quest Diagnostics sales team and other functions in the organization.
• Communicates effectively information regarding problem-solving with specimens test cancellations testing requirements billing requirements with various hospital staff.

Required WorkExperience:

• 1 3 years of working experience

Preferred Work Experience:

• Medical background preferred which includes medical terminology applicable to a clinicallaboratory
• Previous experience in a hospital laboratory environmentpreferred

Physical and Mental Requirements:

• Position requires data-entry background with abilities to enter 6000 alphanumeric keystrokes/hour.
• Works in a biohazard environment practicing good safetyhabits.
• Able to sit or stand for longperiods.

Knowledge:

• N/A

Skills:

• Handles multiple tasks simultaneously and works in a productionenvironment.
• Hospital LIS Systems knowledge or experience a plus
• Command of Microsoft Office Suite
• Client interfacing role requiring strong communication collaboration and problem-solving skills
• The position requires demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems.
• Maintains composure while working underpressure.
• Reflects good judgment when determining what action to take when resolvingproblems.
• Demonstrates strong interpersonal skills that foster a positive environment.
• Demonstrates flexibility and ability to adapt tochange.