Global Customer Experience End to End Record to Analyze Finance Business & Systems Analyst
Share
Job Location:
Petaling Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
Responsibilities
Service Delivery
Perform complete stringent and timely financial tasks including but not limited to:
System Analysis & Operations: Execute requests and coordinate activities across SAP FI MM CO and SD modules including system monitoring and maintaining SAP background configurations ensuring adherence to SLAs and Global KPIs.
Incident Management: Handle incoming functional analytical and financial planning-related incidents from Roche Affiliates and regional/global IT departments providing solutions or workarounds.
Execute request related to SAP FI MM CO SD module in Ticketing tool and coordination and execution of SAP release activities focusing on FI (Fixed Asset GL closing Financial Accounting Bank/Payment/Treasury Table Maintenance Authorization system failure) and CO (Management Accounting cost center profit center COPA service billing Table Maintenance)
Data & Reporting: Utilize Business Warehouse (BW4) reports analytical Fiori applications and SAC dashboards and create requested reports for internal controllers/FMs and external requestors.
Issue Escalation: Evaluate and manage user requests and incidents using ITIL methodology for prioritization and escalate issues and enhancement requests to the appropriate Support Team tracking them to conclusion.
System Knowledge & Advisory: Provide advisory on Financial Accounting Processes and System Configurations and support users in SAP Finance process changes or system upgrades.
Documentation & Knowledge Base: Maintain and update Standard Operating Procedures (SOPs) Knowledge Base articles and User Guidance based on system documentation and incident feedback.
Project Leadership: Lead or facilitate Finance-related projects system enhancements updates and configurations including deployment support functional analysis and testing.
Stakeholder Management: Act as an IT escalation board establish strong relationships with key internal and external stakeholders and work to understand and support business change needs and E2E processes.
Employees are responsible for performing their duties in line with the SHE (Safety Security Health and Environmental Protection) Guidelines and the applicable law. It is required to complete the mandatory training courses and follow procedures and instructions accordingly.
Who you are
You are a strong communicator & team player with multicultural acceptance and service orientation.
Strong technical knowledge including experience with SAP Finance and Controlling modules BW4 and ideally SAC or other analytical tools (e.g. Tableau QlikView).
Minimum of 3 years of related experience in finance and accounting with comprehensive insight into Financial Accounting Organization and Demand to Pay processes.
Essential soft skills include strong written and spoken English communication customer centricity stakeholder management analytical thinking and the ability to work independently.
A Bachelors degree in Accounting or Finance is preferred.
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an Equal Opportunity Employer.
Required Experience:
IC
Key Skills
- Bootstrap
- CSS
- Front-End Development
- HTML5
- React
- Redux
- Node.js
- Angular
- Less
- JavaScript
- backbone.js
- Sass
About Company
F. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel.
