Solutions Engineer

About Signeasy

Contracts run businesses. We are unlocking the intelligence inside them.

Signeasy began fifteen years ago with a simple idea. Signing should be effortless. That idea helped the world go paperless. But signatures were only the beginning.

Today contracts define revenue risk compliance and growth. Yet in most companies they remain scattered across systems frozen in PDFs and forgotten after execution.

We believe contracts are one of the most valuable and most neglected data assets in a business.

2025 marked our inflection point. While others continued to treat contracts as paperwork we started turning them into livinxqg searchable intelligent systems of record. We shipped over 250 product releases achieved 21 CFR Part 11 compliance and built the foundation for Intelligent Contract Management.

2026 will be our biggest year yet. With the launch of Intelligent Contract Management we are going to market with an AI-powered contract management platform built for modern teams who expect more than storage signatures or status quo software.

This is the moment. And this is the team building it. If you want to help shape the future of contracts with us please read on.

About the role

This is a front row seat to revenue.

As a Solutions Engineer at Signeasy you will work at the intersection of sales onboarding expansion product and engineering. You will help win deals deliver customer value and unlock growth through deeper use cases and feature adoption.

This is not a demo only role. You will be hands-on with real customer environments troubleshooting complex workflows building simple technical solutions and finding practical workarounds that keep momentum moving.

If seeing deals close customers go live and accounts expand gives you a thrill this role is built for you.

You will support all markets and work a global shift from 4 pm to 1 am IST. This timing is intentionally designed to ensure strong overlap with our Product Engineering and Go To Market teams enabling faster decisions tighter collaboration and better customer outcomes.

What you will do

Support sales and win revenue

• Partner closely with Account Executives to own the technical solution strategy during evaluations and proof of concepts

• Design engaging credible solution approaches that align Signeasys platform to real business needs and simplify complex ideas

• Identify risks early troubleshoot issues quickly and propose workarounds that unblock deals

• Maintain a deep understanding of competitive and complementary technologies and vendors and how to position Signeasy in relation to them

Onboard customers and drive time to value

• Support technical onboarding and early implementations for new customers

• Help customers configure workflows integrations and data models

• Build simple scripts API based workflows or configurations to meet customer-specific requirements

• Ensure smooth handoffs from sales to customer success with strong technical documentation

Drive expansion and product impact

• Support advanced use cases new team rollouts and expansion opportunities

• Partner with Customer Success on renewals and upsells with strong technical credibility

• Capture customer feedback technical gaps and feature requests and translate them into clear input for Product and Engineering

AI first expectations

At Signeasy AI is core to how we build and how we work.

As a Solutions Engineer you are expected to actively use AI to accelerate problem solving solution design and execution. This includes using AI tools to prototype workflows troubleshoot issues explore integrations and identify smarter ways to deliver value to customers.

Experience building or experimenting with AI powered workflows automations or agents is strongly preferred. Curiosity and comfort with learning fast matters as much as prior exposure.

What we are looking for

• Minimum 4 years of customer-facing experience in a Solutions Engineer Sales Engineer or technical consulting role

• Strong technical foundation with SaaS platforms APIs and cloud-based systems

• Hands-on experience in testing and integrating API-based solutions working with REST APIs JSON payloads webhooks and API testing tools such as Postman (or equivalent)

• Ability to independently build simple technical solutions to unblock customer use cases and experience using AI-native tools for rapid prototyping (e.g. Claude Cursor).

• Experience in troubleshooting integrations and complex workflows across multiple systems

• Strong communication skills with the ability to explain technical concepts clearly

• Comfort operating in ambiguity with a bias toward action

• Motivation to work close to revenue and customer outcomes

• Willingness to work a global shift from 5 pm to 2 am IST

Nice to have

Bachelors degree in Computer Science or a related technical field experience using LLMs and AI-native IDEs for rapid prototyping (e.g. Claude Cursor).
Experience with contract management document automation or workflow platforms
Exposure to regulated industries such as healthcare pharma or financial services
Experience supporting mid market sales motions

Why this role matters

You will see the full arc of revenue from first conversation to expansion. You will influence deal success customer confidence and long term growth. You will work on an AI native platform at a defining moment in its journey and have real ownership from day one.

If you are ambitious technically curious and energized by impact this role will accelerate your career fast.