3PL Manager DE, EU CF Flex & Specialty

Amazon is seeking an experienced 3PL (Third-Party Logistics) Manager fluent in German to oversee the strategic operations
and performance of our critical third-party logistics provider this pivotal role you will be
responsible for ensuring our 3PL partners consistently meet our high standards across key areas such as operational performance cost management continuous improvement change management network integration escalation processes provider relationship management and regulatory compliance. This position requires up to 40% travel to 3PL sites and Amazon facilities increasing to 80% during peak operational periods.

If you are an ambitious and accomplished professional who thrives in a fast-paced data-driven environment we encourage you to apply for this strategic opportunity to shape the future of Amazons
operations.

Key job responsibilities
Performance Management:
Establish and lead a structured systematic approach to site-level performance management including the use of short-term improvement plans deviation management and providing high-quality performance comments and feedback
Proactively identify performance deviations develop and execute corrective action plans in collaboration with 3PL providers and leverage data-driven insights to optimize operations
Serve as a benchmark for peers setting the standard for performance management excellence

Cost Management:
Demonstrate a deep understanding of 3PL business cases and the ability to detect hidden cost levers
Drive impactful cost-saving opportunities and efficiency-boosting initiatives including the piloting
of new productivity and cost-controlling projects
Actively engage with stakeholders to refine business cases and influence cost-improvement activities

Continuous Improvement:
Utilize Lean Six Sigma or other continuous improvement methodologies to proactively detect
potential issues before they impact KPIs
Drive operational excellence and structured follow-up with peers and linked businesses setting higher benchmarks for the network
Demonstrate the ability to influence and align with internal and external stakeholders on improvement plans

Change Management:
Effectively implement top-down changes from Amazon leadership as well as bottom-up initiatives
to align 3PL operations with Amazon standards
Exhibit the capability to develop positive and effective initiatives acting as a primary proposer and
setting higher benchmarks for the rest of the network

Network Integration:
Establish continuous and successful bi-directional exchange of support with internal senior network management acting as a development motor
Demonstrate the ability to effectively coordinate and align the 3PL site with the broader Amazon fulfillment network and supporting functions

Regulatory Compliance:
Maintain comprehensive knowledge of country-specific hazmat storage regulations and dangerous goods transport requirements
Track and secure implementation of regulatory changes coordinating with support teams to ensure ongoing compliance
Ensure hazmat licensing processes for 3PL operations

Escalation:
Proactively identify and escalate critical issues utilizing effective communication and partnering with senior stakeholders to drive timely resolution
Autonomously author comprehensive escalation reports and successfully participate in senior leadership calls

3P Key Accounting & Vendor Relationship Management:
Build strong profitable and sustainable relationships with 3PL provider leadership Amazons internal leadership and the broader provider network
Become a trusted and reliable interlocutor seen as a key point of contact and a benchmark for peers

- Bachelors degree or above in engineering project management operations logistics supply chain or related field
- Experience in program management logistics operations supply chain transportation or a related field
- Travel up to 80% of the time to work on-site at supplier factories
- Experience in Business English skills both verbal and written

- Experience in operational excellence continuous improvement or process improvement roles
- Experience that includes strong analytical skills attention to detail and effective communication abilities
- Experience communicating clearly and concisely with leadership stakeholders and cross-functional teams
- Experience running metrics reports analyzing data to identify problems and using data analysis to generate and explain metrics
- Experience with process improvement techniques such as Kaizen Lean Manufacturing or Six Sigma
- Experience managing and negotiating contracts and vendor relationships
- Experience presenting ideas to various levels of an organization to gain support for initiatives
- Experience that includes strong analytical skills attention to detail and effective communication abilities or experience in technical support and experience in managing and troublshooting network
- Masters degree or above in management business administration economics engineering marketing
- Advanced proficiency in written and verbal local language

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

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