Senior Site Reliability Engineer
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our Journey
The ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 60 million shoppers across 13 2025 the Group continued its global growth with its expansion into North by the vision to make every day more rewarding ShopBack is dedicated to saving members money and time and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective in 2014 ShopBack now powers over US$5.5 billion in annual sales for over 20000 online and in-store partners and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings ShopBack continues to create value for both members and merchants. Notably its payment solution ShopBack Pay offers members a convenient and rewarding payment option at checkout.
About the role
At ShopBack our engineering teams build scalable platforms and utilize leading-edge technologies to build a world-class product. You will join a diverse and talented team of aspiring engineers with great ambitions to impact the eCommerce landscape. We are seeking team members who strive to solve the hard problems take pride in delivering world-class products and are strong team players.
You are someone who wants to see the impact of your work making a difference every day. You find passion in the craft and are constantly seeking improvement and better ways to solve tough problems.
Your Adventure Ahead
- Architect build and evolve highly scalable resilient and secure platforms that power mission-critical systems
- Design and implement next-generation CI/CD systems that enable rapid reliable and zero-downtime deployments
- Develop internal platforms and tooling that empower engineering teams and elevate developer productivity and experience
- Proactively shape capacity strategy performance engineering and resilience planning to support future growth
- Own and advance a region-partitioned multi-tenant platform architecture optimizing for performance availability and efficiency
- Collaborate with product and engineering teams to enhance platform capabilities and improve developer experience
- Leverage AI-driven and agentic workflows to automate infrastructure operations intelligent remediation and system optimization
- Lead system reliability initiatives using incidents as opportunities to design out failure and improve system design
- Contribute to a strong engineering culture through thought leadership experimentation and continuous improvement
- Participate in a shared on-call rotation with a focus on building systems that minimise operational overhead over time
Essentials to Succeed
- 7 years of relevant DevOps or SRE experience
- Proven experience working on public cloud platforms (AWS GCP etc)
- Proven experience with containerization using Docker and Kubernetes
- Experience with Infra-As-Code using Terraform is a plus
- Experience with application development in Python Javascript or Go is a plus.
- Leverage AI on a day to day to improve individual and team workflows
Technologies We Use & Love
- Cloud: AWS
- Infra: Kubernetes
- Programming languages: NodeJS / Typescript / Python / Go
- Relational database: Postgres
- Cache: Redis
- Message queue: Kafka SQS
- Continuous Integration: Gitlab Fluxcd
- Monitoring: DataDog / Prometheus
- Networking: Istio
- Big Data: Trino Spark S3 etc.
- Communication: Slack
- Project Management: JIRA / Confluence
- Other technologies:Knative Eventing / Serving Debezium Kafka Connect. Opensearch
ShopBackers DNA
- Grit - We tackle all challenges head-on working together to solve problems and achieve success.
- Hunger - We value hard work and having relentless drive.
- Speed - We move fast and have a bias for action all to deliver maximum impact.
- Impact - We focus on results always aiming for the best possible outcomes and timelines.
- Growth - We embrace a growth mindset constantly striving to learn improve and excel in our roles.
Exclusively for ShopBackers
- Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on your performance.
- Candid open and collaborative culture where feedback is valued for everyone to grow and improve every day.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion sexual orientation national origin age disability genetic information veteran status or any other protected status under applicable laws. Join our team and help us make a difference!
We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications analyse resumes match candidates to roles generate interview notes and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully securely and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting emailprotected.
Required Experience:
Senior IC
Key Skills
About Company
Latest discount coupons, promo codes & vouchers for your online shopping. Plus FREE cashback rewards from ShopBack. Best deals & promotions!
