Property Operations Supervisor Hilton Cleveland Downtown

The Hilton Cleveland Downtown located in the heart of Downtown is seeking Highly motivated people with a heart for service to join our engineering team.

This personis responsible for supervising and performing daily duties of the Property Operations staff to maintain the functionality and safety of the facility in the hotels continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing

As Property Operations Supervisor you would be responsible for supervising and performing daily duties of the Property Operations staff to maintain the functionality and safety of the facility n the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Supervise and perform Property Operations Engineer duties to maintain the functionality and safety of the facility including but not limited to physical buildings mechanical equipment electrical systems heating and cooling systems life safety systems and grounds according to federal state and local regulations
• Respond to guest and team member inquiries requests and concerns in a timely friendly and efficient manner
• Respond to emergency situations according to standards and guidelines
• Assist in monitoring and developing team member performance to include but not limited to providing supervision scheduling conducting evaluations training and delivering recognition and reward
• Coordinate maintenance operations as needed

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans