Senior Site Reliability Engineer

Senior Site Reliability Engineer Service Management.

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology If yes we are looking for you!

Join our team! Your mission will be to build operate and support scalable and reliable services that underpin Thomson Reuters products.

About the Role

The Senior Service Reliability Engineer (SRE) within TR Technology Service Management is responsible for owning the reliability scalability and operational excellence of critical enterprise platforms and shared this opportunity as a Senior Site Reliability Engineer you will be responsible to:

• Design implement and operate reliable shared services platforms aligned to TR Technology standards acting as the key point of escalation for any productionrelated incidents.

• On-call Rotation:Participate in on-call/shift rotations (L2).

• Be a Professional SRE:Own service reliability outcomes including availability performance latency and capacity; Implementsite reliability engineering and DevOps best practices.Feednon-functional requirements into the product backlog such as but not limited to high availability scalability self-healing observability security)

• Apply advanced monitoring alert correlation and root cause analysis techniques (build and maintain monitoring & alerting for all aspects of infrastructure micro-services and the platform)

• Act as Incident Commander for high-severity incidents when required: Troubleshoot and monitor until successful mitigation communicate effectivelypostmortemand implementation of the learnings.

• Apply AI/MLdriven reliability and operational practices including experience with AIpowered monitoring anomaly detection incident triage and predictive system analysis.

• Collaborate with engineering and platform teams to integrate AIbased automation into CI/CD infrastructure management and incident response workflows.

• Focus on Continuousimprovement andtechnical standardsdrive improvements in productivitymonitoringtoolingand set industry best practices.

About You

Youre a fit for the role of Senior Site Reliability Engineer if your background includes:

• Bachelors degree in Computer Science or a related field with 3 years of handson DevOps/SRE and Cloud Engineering experience across AWS Azure or GCP including UNIX/Linux expertise and production-grade cloud-native operations.

• Practical experience or familiarity with AIbased automation in DevOps/SRE workflows (e.g. intelligent alerting predictive scaling automated remediation AIassisted troubleshooting).

• Proven experience using container and orchestration technologies such as Docker Kubernetes and Istio service mesh.

• Strong working knowledge of cloud services including AWS (CloudFront EKS ECS RDS security controls) Azure (AKS ACR Entra ID NSG) or equivalent GCP services.

• Experience with AI/MLpowered observability and monitoring tools (e.g. AI-driven anomaly detection log intelligence automated incident correlation) and general observability platforms such as DataDog ELK Sumo Logic CloudWatch or Azure Monitor.

• Experience with scripting/programming (PowerShell Bash) Version Control and CI/CD (Git Azure DevOps JFrog Artifactory) and Infrastructure as Code tools (Terraform CloudFormation ArgoCD or similar).

• Ability to evaluate adopt and operationalize new AI/ML tools that enhance system stability efficiency or developer productivity; strong team player with a cando attitude.

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Whats in it For You

• Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.

• Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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