The Role: Impact Growth and Relationship Building
Are you passionate about driving client success and building long-term partnerships We are looking for an ambitious Account Executive for Customer Success to join a global leader in the fast-moving Property & Hospitality sector.
Based in our stunning offices at the World Trade Center Barcelona right by the sea you will be the primary advocate for our hosts. You wont just manage accounts; you will optimize performance foster trust and implement strategic improvements that help our partners thrive.
Key Responsibilities: What Youll Do
- Account Optimization & Retention: Provide expert relationship management for newly onboarded and existing hosts ensuring their listings are optimized for maximum quality and success.
- Pipeline Management: Utilize Salesforce and advanced CRM tools to manage a high-value pipeline track progress and consistently meet engagement KPIs.
- Voice of the Customer (VoC): Actively champion host feedback to identify opportunities for product and process improvements.
- Collaboration: Work closely with territory sales teams and internal stakeholders to refine best practices and deliver outstanding results.
- Industry Leadership: Stay ahead of hospitality trends and leverage new tools to maximize client sustainability and satisfaction.
Who You Are
- Linguistic Excellence: C2 level of German and a proficient level of English.
- Proven Experience: 1-2 years in Customer Success Account Management or a related client-facing role.
- Sales Mindset: A proven record of meeting or exceeding targets in a fast-paced performance-driven environment.
- Educational Background: BA/BS degree or equivalent practical experience.
- Technical Savvy: Comfort using Salesforce (SFDC) or other CRM platforms is a significant plus.
- Emotional Intelligence: You are a problem-solver who can navigate sensitive situations with empathy and solution-oriented thinking.
Why Join Us in Barcelona
- Prime Location: Work from a world-class office at the World Trade Center surrounded by the Mediterranean Sea.
- Working Model: Full-time (39h/week) office-based with a progressive path toward a hybrid model.
- Career Evolution: Benefit from continuous skill development specific sales training and certifications supported by dedicated coaches.
- Vibrant Culture: Join a motivating team environment with clear career growth opportunities and a rewarding referral program.
Next Steps
Ready to take your career to the next level in the heart of the Mediterranean
Apply now by submitting your CV in English!
The Role: Impact Growth and Relationship Building Are you passionate about driving client success and building long-term partnerships We are looking for an ambitious Account Executive for Customer Success to join a global leader in the fast-moving Property & Hospitality sector. Based in our stunning...
The Role: Impact Growth and Relationship Building
Are you passionate about driving client success and building long-term partnerships We are looking for an ambitious Account Executive for Customer Success to join a global leader in the fast-moving Property & Hospitality sector.
Based in our stunning offices at the World Trade Center Barcelona right by the sea you will be the primary advocate for our hosts. You wont just manage accounts; you will optimize performance foster trust and implement strategic improvements that help our partners thrive.
Key Responsibilities: What Youll Do
- Account Optimization & Retention: Provide expert relationship management for newly onboarded and existing hosts ensuring their listings are optimized for maximum quality and success.
- Pipeline Management: Utilize Salesforce and advanced CRM tools to manage a high-value pipeline track progress and consistently meet engagement KPIs.
- Voice of the Customer (VoC): Actively champion host feedback to identify opportunities for product and process improvements.
- Collaboration: Work closely with territory sales teams and internal stakeholders to refine best practices and deliver outstanding results.
- Industry Leadership: Stay ahead of hospitality trends and leverage new tools to maximize client sustainability and satisfaction.
Who You Are
- Linguistic Excellence: C2 level of German and a proficient level of English.
- Proven Experience: 1-2 years in Customer Success Account Management or a related client-facing role.
- Sales Mindset: A proven record of meeting or exceeding targets in a fast-paced performance-driven environment.
- Educational Background: BA/BS degree or equivalent practical experience.
- Technical Savvy: Comfort using Salesforce (SFDC) or other CRM platforms is a significant plus.
- Emotional Intelligence: You are a problem-solver who can navigate sensitive situations with empathy and solution-oriented thinking.
Why Join Us in Barcelona
- Prime Location: Work from a world-class office at the World Trade Center surrounded by the Mediterranean Sea.
- Working Model: Full-time (39h/week) office-based with a progressive path toward a hybrid model.
- Career Evolution: Benefit from continuous skill development specific sales training and certifications supported by dedicated coaches.
- Vibrant Culture: Join a motivating team environment with clear career growth opportunities and a rewarding referral program.
Next Steps
Ready to take your career to the next level in the heart of the Mediterranean
Apply now by submitting your CV in English!
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