Spanish speaking Order Support Agent in Lisbon w Relocation bonus

Zaragoza - Spain

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Spanish speaking Order Support Agent in Lisbon w/ Relocation bonus

As a Spanish-speaking Order Support Agent you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses assessing and resolving order-related issues and implementing support strategies to enhance customer satisfaction and support business objectives.

Work type: On-site

Location: Lisbon Portugal

Relocation bonus offered for those applying from outside Portugal

Responsibilities:

- Handle customer inquiries related to order statuses deliveries and discrepancies.

- Ensure compliance with company policies and procedures in order processing.

- Resolve order-related issues such as cancellations returns and exchanges.

- Collaborate with internal teams to streamline order fulfillment processes.

- Maintain accurate records of customer interactions and transactions.

- Provide feedback and suggestions to improve order support operations.

Requirements:

- Spanish C2 level

- English B2 level minimum

- Strong attention to detail and excellent communication skills.

- Self-sufficient & confident in troubleshooting basic issues related to order processing systems.

- Ability to work independently and meet deadlines in a fast-paced environment.

- EU Citizenship

- No previous experience required!

*Please Upload your CV in English*

Spanish speaking Order Support Agent in Lisbon w/ Relocation bonus As a Spanish-speaking Order Support Agent you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses assessing and resolving order-related issues ...