Marketing Customer Support Specialist – On-Site
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Marketing Customer Support Specialist (Arabic Speaker) On-Site Lisbon
Location: Lisbon Portugal
Work Model: On-Site
Start Date: 19 March 2026
Base Salary: 920 gross x14 months
Complexity Bonus: 40 x11 months
Accommodation Support: Not provided (candidates must already be based in Lisbon)
About the Role
We are hiring a Native Arabic-speaking Marketing Customer Support Specialist to support clients with paid advertising campaigns and digital marketing tools.
This role combines customer support and performance marketing expertise assisting advertisers in optimizing campaigns resolving technical issues and improving results through data-driven insights.
We are open to native Arabic speakers from any country as long as they are already located in Lisbon.
Working Schedule
Initial Schedule (12-hour operational window):
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Monday to Sunday 07:00 to 19:00
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2 shifts:
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07:00 16:00
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10:00 19:00
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2 rotative days off per week
At a later stage (TBC by the client) the schedule may transition to 24/7 rotational shifts.
Responsibilities
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Support clients with paid marketing campaigns
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Analyze campaign performance using Google Analytics
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Assist with tracking setup pixel implementation and API integrations
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Provide guidance on campaign optimization and best practices
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Troubleshoot technical and performance-related issues
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Ensure accurate documentation and reporting
Requirements
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Native-level Arabic (C2)
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Good command of English (B2)
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Mandatory experience in paid campaign management
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Degree in Marketing or related field
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Mandatory experience with Google Analytics
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Knowledge of HTML / Web Development
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Experience with Pixel tracking and API integrations
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Must already be located in Lisbon
Whats Offered
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Stable full-time on-site role
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Salary: 920 x14 months
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Complexity bonus: 40 x11 months
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International digital marketing environment
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Career development opportunities
If you have a strong background in digital marketing and enjoy supporting clients in optimizing their campaigns this could be your next opportunity
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
