CALL CENTER REPRESENTATIVE

Texas City, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Call Center Representative

Job Type: (Remote)

Jonesbororealtycompany is seeking a motivated and customer-focused individual to join our team as a Call Center Representative. This is a full-time permanent position with the opportunity for growth and advancement within our company.

Responsibilities:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner

- Provide information about our services and assist customers with their real estate needs

- Maintain a high level of customer satisfaction by building rapport and resolving issues promptly

- Follow communication scripts and handle objections effectively

- Keep accurate records of customer interactions and update customer accounts as needed

- Collaborate with team members to ensure customer needs are met and exceeded

- Stay up-to-date on company products services and promotions

- Meet and exceed individual and team performance goals

Requirements:

- High school diploma or equivalent

- Previous experience in a call center or customer service role preferred

- Excellent communication and interpersonal skills

- Strong problem-solving and decision-making abilities

- Ability to multitask and work in a fast-paced environment

- Proficient in Microsoft Office and experience with CRM software is a plus

- Real estate knowledge is a plus but not required

- Must be able to work a flexible schedule including evenings and weekends

We offer a competitive salary and benefits package as well as ongoing training and development opportunities. Join our team and become a part of a dynamic and growing real estate company!

If you are a motivated and customer-focused individual with a passion for real estate we want to hear from you. Apply now to become a Call Center Representative at Jonesbororealtycompany.

Position: Call Center Representative Job Type: (Remote) Jonesbororealtycompany is seeking a motivated and customer-focused individual to join our team as a Call Center Representative. This is a full-time permanent position with the opportunity for growth and advancement within our company. Responsib...