Join the team at River Sands KOA Holiday RV Resort Ehrenberg AZ as our next Assistant General Manager and help lead an exceptional outdoor hospitality experience in the heart of the Arizona desert.
This is not a desk job its a hands-on leadership role for someone who thrives in an active fast-paced environment. As Assistant General Manager youll work side-by-side with the General Manager to oversee daily resort operations support team development and ensure every guest enjoys the welcoming high-quality experience KOA is known for. From walking the property and engaging with guests to supporting front desk housekeeping and maintenance youll lead by example and jump in wherever needed.
In this role youll balance guest service excellence with strong financial and operational management. Youll assist with budgeting payroll oversight and expense control while helping drive revenue through thoughtful rate management local marketing efforts community outreach and brand initiatives. Your ability to connect operational performance with financial results will directly impact the resorts success.
Were looking for a dynamic leader who:
If youre ready to combine leadership hospitality business acumen and a love for the outdoors in a truly engaging role this opportunity at River Sands KOA Holiday RV Resort Ehrenberg AZ offers the chance to make a meaningful impact every single day.
We value our associates time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including:
Benefit options including Health Vision and Dental
Complimentary Site Rent
2 weeks annual PTO
Full 401K match up to 6%
6 Paid holidays
Company paid STD and LTD
Essential Duties and Responsibilities: To perform this job successfully an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assists the general manager with the operational and financial management of the property. Meets assigned departmental budgets and monitors financial statements.
Verifies that all brand standards are being maintained in each area of the property.
Verifies that all team members meet or exceed all brand requirements.
Takes action on guest and resident requests seeking resolution.
Delivers and leads strong customer service and operational practices. Enforces resort rules and standards.
Assists RV Resort General Manager with administrative duties and tasks.
Works shifts and supports various departments as needed.
Assists with the associate life cycle of recruiting hiring training coach counseling and mentoring. Supervises associates in the assigned department(s).
Assists with delivering profitable results and operating within budgeted guidelines.
Ensures compliance with federal state and local agencies that regulate fair housing laws and resort operations. Maintains current licenses and permits as prescribed by local state and federal agencies.
Participates in the development of short term and long term financial and operational plans for the Resort.
Meets goals for projected revenue levels as well as guest satisfaction.
Ensures security of the resorts assets.
Remains current on business trends and local activities.
Establishes and maintains an appropriate level of community involvement.
Assists in the development of new programs which result in an increased level of guest satisfaction and operational excellence.
Operates company golf cart and/or truck.
Must have flexibility to respond to resort needs during non-business hours.
Performs other related duties as assigned.
Works a flexible schedule including weekends and holidays.
Required Experience:
Director