Head of Governance

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Job Description:

What were looking for:

• Understand client and business requirements and delivery to deliver a robust governance framework.
• Be open to challenging the status quo and taking bold decisions.
• Assess how to manage enterprise risk ensuring compliance with corporate policies and legislation.
• Extensive senior governance experience in pensions financial services or regulated environments with a knowledge of DB and/or DC pension schemes.
• Strong regulatory understanding (FCA TPR ICO HMRC).
• Proven leadership of large scale teams in governance risk compliance and assurance functions.
• Skilled in influencing senior executives and operating in complex stakeholder environments.
• Demonstrated ability to strengthen governance frameworks and drive cultural change.
• Understand the importance of an effective and compliant governance framework to support our people and our business processes and systems.
• Proven record of delivering change management activity.
• Demonstrable ability to succeed in a complex matrix environment where they do not personally hold all the levers required to succeed.
• Operational experience of operating within a regulated business

Key Responsibilities

1. Governance Framework & Oversight

• Own and maintain the CPSL governance framework ensuring alignment with Capita Group standards and regulatory expectations.
• Maintain a robust governance infrastructure that effectively mitigates all key business risks across all areas within Pensions and engenders a culture of compliance and risk awareness that ensures all regulatory and internal control requirements are adhered to.
• Lead governance operations including controls complaints business continuity AML/sanctions monitoring and regulatory compliance.
• Ensure all governance forums (e.g. risk committees assurance boards operational governance forums) run effectively with appropriate documentation escalations and action tracking.

2. Regulatory Risk & Compliance Leadership

• Oversee the Risk & FS Compliance function and ensure CPSL meets statutory and regulatory requirements (FCA TPR ICO).
• Manage relationships with the relevant regulatory bodies
• Provide senior leadership for enterprise risk management including risk appetite monitoring controls and assurance.
• Ensure timely reporting into CPS Risk & Compliance Committee and CPSL Regulatory Board.

3. Assurance & Control Environment

• Lead Project & Programme Assurance for major programmes ensuring compliance with governance and risk frameworks.
• Strengthen the internal control environment across data operations payroll admin and transformation functions.

4. Organisational Leadership & Influence

• Lead the governance function for the pensions business which brings together all activity that helps a colleague helps a client.
• Review develop and implement strategies policies and procedures in line with legislation regulations and best practice across all functions aligned under the governance function.
• Ensure compliance across the business and have strategies in place to identify non compliance and provide corrective actions.
• Act as a key member of the CPSL Leadership Team contributing to strategic planning and organisational decisionmaking.
• Provide governance guidance to Market Directors (Public Insurance Private) Ops Consulting and Transformation functions.
• Advise senior stakeholders (MD CFO COO Chief of Staff HR Legal Compliance) on governance matters.

5. Policy Standards & Regulatory Change

• Own CPSL policies and standards ensuring they remain current applied consistently and audited regularly.
• Monitor and interpret regulatory developments affecting CPSL and pension administration.

6. Culture Conduct & Ethics

• Champion a culture of transparency accountability and ethical conduct.
• Drive a culture of continuous improvement through maximising efficiencies whilst underpinning sustainability
• Deliver and drive the people agenda creating highly engaged and motivated colleagues
• Financial budget control and year on year performance
• Drive capability uplift across governance risk compliance and assurance teams.

About Capita Pensions Solutions:

Capita Pension Solutions is one of the UKs leading pension firms. We provide an unrivalled breath of services to over 450 schemes covering over 6 million members. Our team use their experience insight expertise and latest technology to deliver personalised end to end solutions to meet all of their clients pension needs. Our services include pensions administration data & remediation solutions software actuarial investment scheme management and member communications.

What can we offer you

In this role you would have the opportunity to add real value from the outset and join a growing and thriving team and a great benefits package including:

• 23 days holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension life assurance 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeks the opportunity to buy extra leaveand plenty more
• Voluntary benefits designed to suit your lifestylefrom discounts on retail socialising to travel technology and health and wellbeing

What we hope youll do next:

Choose Apply now to fill out our short application so that we can learn more about you.

Were an equal opportunity and Disability Confident employer which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio) or if youd like to discuss other changes or support you might need going forward please email Iqbal at or call and well get back to more information about equal opportunities and process adjustments please visit the Capita Careers website.

As part of our commitment to building an inclusive and diverse workforce we would particularly welcome applications from people who are from Black Asian and other ethnic minority backgrounds.

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process including communication support at interviews such as a British Sign Language you require this support you can apply for this support athttps:// .

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