Branch Manager
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Lead a High-Performance Production Operation! We are seeking an experienced and hands-on Branch Manager to take full accountability for all production and factory operations within a high-volume industrial laundry environment.
Branch Manager Industrial Laundry Operations
Location: Cape Town
Department: Operations
Reporting To: General Manager
Position Type: Permanent / Middle Management
This role is responsible for the end-to-end management of operations including collection receiving sorting repairing washing drying folding packing order make-up loading distribution and delivery. The successful candidate will drive profitability operational efficiency compliance and customer satisfaction while leading a large multi-functional team.
Key Responsibilities:
Key Performance Indicators (KPIs):
Minimum Requirements:
Skills & Competencies:
Working Environment:
If you are a resilient commercially minded operations leader ready to take full accountability for branch performance and drive operational excellence we invite you to apply.
Step into a leadership role where performance quality and service excellence matter.
Location: Cape Town
Department: Operations
Reporting To: General Manager
Position Type: Permanent / Middle Management
This role is responsible for the end-to-end management of operations including collection receiving sorting repairing washing drying folding packing order make-up loading distribution and delivery. The successful candidate will drive profitability operational efficiency compliance and customer satisfaction while leading a large multi-functional team.
Key Responsibilities:
- Profitability & Financial Management:
- Manage and optimise financial resources to ensure maximum return on investment.
- Control labour raw materials utilities chemicals and equipment costs.
- Compile and manage operational budgets. Monitor fixed variable and Capex expenditure.
- Control wage and salary costs in line with approved budgets.
- Calculate and review pricing structures to maintain competitive and profitable margins.
- Production & Operational Excellence:
- Oversee all production processes across the branch.
- Set and monitor hourly/daily production targets per area and machine.
- Investigate deviations and implement root cause corrective actions.
- Ensure that production schedules are compiled communicated and optimised for efficiency.
- Monitor plant efficiency (kg processed per labour hour).
- Drive continuous improvement in productivity and quality standards.
- Distribution & Logistics:
- Ensure that trucks are loaded optimally and routes are efficiently planned.
- Implement systems to control inbound and outbound logistics.
- Ensure secure accurate and timeous deliveries.
- Maintain effective administration and tracking of all distribution activities.
- Sales & Customer Service:
- Maintain and strengthen client relationships to ensure retention and contract renewals.
- Oversee complaint resolution and ensure timely client feedback.
- Monitor customer satisfaction surveys and implement corrective actions.
- Support sales strategy and manage new business renewals and installations.
- People Management:
- Lead coach and manage branch staff performance and conduct.
- Address grievances and disciplinary matters in line with policy.
- Plan labour effectively to reduce overtime and casual labour costs.
- Identify training gaps and align with the workplace skills plan and budget.
- Maintain accurate time attendance and payroll administration (Payspace).
- Administration & Reporting:
- Analyse operational financial distribution sales and HR reports.
- Take corrective action where deviations occur.
- Compile monthly management Exco and Board reports.
- Legislative & Standards Compliance:
- Ensure compliance with ISO 9001 requirements.
- Ensure full compliance with the Occupational Health and Safety Act (OHSA).
- Ensure HR and IR compliance in line with the Basic Conditions of Employment Act (BCEA) and the Labour Relations Act (LRA).
- Maintain effective financial controls administration systems and ELCB requirements.
Key Performance Indicators (KPIs):
- Plant efficiency (kg processed per labour hour)
- Customer retention and complaint resolution rate
- Cost per kilogram processed (labour utilities and chemicals vs budget)
- Regional financial and operational performance targets
Minimum Requirements:
- Undergraduate qualification in Engineering Finance Business or Production.
- Minimum 5 years experience in factory/production operations.
- At least 3 years in a middle management role.
- Minimum 5 years experience in SHEQ with strong knowledge of health and safety regulations.
- Working knowledge of factory equipment machinery and production processes.
Skills & Competencies:
- Strong leadership and people management skills
- Excellent financial acumen
- Strong operational and analytical ability
- Effective communicator (written and verbal)
- Decisive under pressure
Working Environment:
- Site-based role within an industrial laundry facility.
- Exposure to heat noise moisture chemicals and moving machinery.
- Regular presence required on the production floor (PPE mandatory).
- Flexible hours including early starts extended hours and occasional weekends.
- High-pressure operational environment requiring strong problem-solving ability.
If you are a resilient commercially minded operations leader ready to take full accountability for branch performance and drive operational excellence we invite you to apply.
Step into a leadership role where performance quality and service excellence matter.
Required Experience:
Manager
Key Skills
- Sales Experience
- Financial Acumen
- Financial Concepts
- Management Experience
- QlikView
- Serving Experience
- Retail Sales
- Banking
- Securities Law
- Product Lifecycle Management
- Mentoring
- Supervising Experience
About Company
Network Recruitment specializes in talent solution services in the fields of IT, Finance, Engineering & Supply Chain. Visit our website for more info.
