flex Manager, Property Management Systems (PMS) – FSPMS

Bethesda, MD - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Description

This is a temporary position.

The Manager Property Management Systems (PMS) FSPMS is part of the Global Operations (GO) Department. This position will provide operational input and PMS subject matter expertise to support FSPMS and possibly FOSSE LightSpeed & Opera property management systems. This position also plays an active role in supporting the future PMS strategy including providing input into design testing training deployment and support. This position will report to the Senior Director Global Property Management Systems.

The core focus areas for this role are:

1. Support the Full-Service PMS (FSPMS) product by providing subject matter expertise

2. Support FSPMS related change management materials

3. Collect and participate in prioritization of automation ideas

CANDIDATE PROFILE

REQUIRED

Experience & Education:

4-year bachelors degree from an accredited university

3 years of hotel experience or other relevant experiences using FSPMS

Experience creating tools in Secure CRT and/or Excel

Strong oral and written communication skills; able to collaborate effectively with others in a cross-functional team

PREFERRED

Management experience in Rooms Operations at a full-service Marriott property

Familiarity with other Property Management Systems such as FOSSE LightSpeed Opera and related systems such as MARSHA CI/TY etc.

Proven track record of success working in or with fast-paced customer focused organizations

Strong negotiating influencing problem-solving and project management skills

Proven ability to effectively prioritize and execute tasks in a high-pressure environment within budgets and timelines

CORE WORK ACTIVITIES

Support Property Management Systems (PMS) strategy

Support existing hotels and support teams with process and business-related questions

Create and manage standard processes to support new tasks and organization

Collect and prioritize FSPMS automation ideas

Provide Property Management System Subject Matter expertise

Work with Stakeholders of other disciplines to provide operational input and identify operational needs and enhancements

Work with Continent business leaders

Supports PMS impacting projects from the operational/business perspective.

Support Development of Change Management materials

Supports development and maintenance of PMS knowledge MGS pages and other documentation

Communicates concepts in a clear and persuasive manner that is easy to understand

Works with continent teams to draft communications regarding PMS impacts and enhancements

Analyze and Present Recommendations from Case Data

Partner with IT Organization to provide operational input into support process and ensure process is in place to manage business requests from hotels

Generate and provide accurate and timely results in the form of reports presentations etc.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Manager

DescriptionThis is a temporary position.The Manager Property Management Systems (PMS) FSPMS is part of the Global Operations (GO) Department. This position will provide operational input and PMS subject matter expertise to support FSPMS and possibly FOSSE LightSpeed & Opera property management syst...