Maitre 'D Vanderpump Steady Extra (Paris LV)

The first responsibility of the Maitred is to reconfirm all large groups for the shift. Once the final cover count is verified the Maitred preplans and organizes the seating layout for the evening. This ensures minimal wait times for guests while maximizing table turns and maintaining a smooth flow of service.

• Reservation Book organization and confirmation first thing Maitred does is to make sure all large groups are re-confirmed. Based on confirmed covers pre-calculate and organize the seating for the night to make sure theres a minimum waiting for guests while turning table maximum.
• Dining Room Dressing Prior to the Staff Meeting he checks the room to make sure room is dressed 100% (i.e. lights music table settings candles menus centerpiece etc.)
• Greet all guests 100% - In charge or making sure all guests are checked-in greeted and placed in the order of their reservation time and the time they walked in with Maitred assistance (therefore train all new Maitred coming in.)
• Seat all guests (100%) - Maitred is the only staff who decides (where) and seats guests at Vanderpump Cocktail Garden. If guests are waiting for table at the Bar he is the one to get them to be seated and carries drinks for guests if any to their table.
• Take Drink Orders - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitred need to follow Sequence of Service when taking drink orders.
• Take Food Order - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitred needs to follow Sequence of Service when taking food orders.
• Bus Tables - To expedite the table turning help Servers to clear dirty glassware and plates wipe tables and reset when needed.
• Table Set Up - Make sure tables are set up accordingly for the next guests waiting.
• Circulate the dining room and bond with guests - Works the room throughout the night to make sure everyone is being serviced to the Vanderpump standard.
• Food and Drink Service - Whenever necessary Maitred serves food and drinks (i.e. refilling wine glasses water and coffee).
• Dealing with Guest Complaints if any Gather the facts inform the manager of the guest opportunity and do not try to resolve the guest opportunity.
• Special Requests Communicate with Servers and Managers regarding special requests (birthdays anniversaries or special events).
• Approaching and Seating the Guest
• While approaching find the leader of the group.
• You must quickly evaluate the guest(s) who they are where they should be sat etc.)
• Eye contact with the leader in that split second tell the leader everything
• Handshake almost all the time
• Never leave the table empty make a smooth transition with server.
• Waiters must meet you whenever possible (if not at least body language to you and guests)
• Drinks should be ordered within minutes.
• Maitred will introduce server by name.
• Bonding - Take time to build rapport when greeting and while seating guests.
• Make communication with the rest of the group positive charming and controlling body language.
• The whole front staff should be aware of your presence in taking guests to the table.
• Arrival at the table - You must project with an attitude/body language that this beautiful table is the only one for you.
• Manipulate and control the seating - Women inside host outside etc. This is basic ABC etiquette.
• Transition from the Maitred to the Waiters

• Relevant experience in a high-quality high-volume operation preferred.

ADDITIONAL REQUIREMENTS

• Must be able to stand for extended periods of time.
• Must be able to lift pull or push 25 lbs.
• Must be able to twist bend or reach with no significant boundaries.
• This position may be exposed to a smoke-filled environment.
• Nevada Health Card