Banquet Captain Hilton Cleveland Downtown
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Job Location:
Cleveland, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Hilton Cleveland Downtown is looking for their next Banquet Captain.
In Downtown Cleveland find us within a mile of Huntington Bank Field the Rock & Roll Hall of Fame East 4th Street and Rocket Arena. Progressive Field and Playhouse Square are also nearby. Our hotel is connected to the Huntington Convention Center of Cleveland. We have an indoor pool fitness center and a top-floor bar with views of Lake Erie.
Our ideal candidate brings at least 3 years of banquets experience in both serving and bartending roles and can demonstrate the ability to adapt in dynamic environments and a dedication to guest service.
Shift pattern: Full flexible availability required. Shifts will primarily be in the evening in early afternoons.
What will I be doing
As a Banquet Captain you would be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
- Assist with the planning organizing and execution of all banquet functions including but not limited to breakfast coffee breaks luncheons dinners cocktail receptions galas etc.
- Greet and welcome client representative and guests responding to requests in a timely friendly and efficient manner
- Participate in and lead department meetings
- Process banquet checks accurately and efficiently for payment
- Ensure guest satisfaction throughout the meal service
- Serve alcoholic/non-alcoholic beverages in accordance with federal state local and company regulations
The BenefitsHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it throughDailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Educationincluding:college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you canpurchaseHilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Catering
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Serving Experience
- Guest Services
- Supervising Experience
- Banquet Experience
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
