Actuarial Senior Director, Actuarial Services

Reporting to the Head of Actuarial Services the Senior Director Actuarial Services will be a key member of the MBPS Actuarial leadership team. This role provides senior leadership across multiple enterprisefacing functions including the Actuarial Consulting Group (ACG) Actuarial Development Programs Business Management and support in oversight of functional services. The role also serves as a senior technical SME and point of contact for complex and crossfunctional actuarial engagements.

The successful candidate will have a mandate to strengthen MBPS Actuarials operating model and advance our strategic vision elevate governance and performance routines drive capability building and support the continued growth of actuarial shared services across Manulife.

Position Responsibilities

1. Strategic Leadership & Stakeholder Management

• Act as a senior leader within MBPS Actuarial contributing to strategy operating model optimization and execution of enterprise priorities.
• Build strong relationships with global segment and cross-functional stakeholder groups.
• Provide insight and challenge on actuarial processes performance trends and emerging risks; support alignment across global teams.
• Champion operational resilience risk awareness and continuous improvement across all supported functions.

2. Leadership & Team Development

• Provide proactive people leadership across a multidisciplinary portfolio fostering a highperformance and inclusive culture.
• Lead coaching performance management capability development and succession planning for team members.
• Promote oneteam collaboration and enhance connectivity across MBPS and global partners.

3. Actuarial Consulting Group (ACG) Oversight

• Provide oversight to scale the ACG evolving it into a structured consulting platform with clear service offerings intake processes and measurable performance outcomes.
• Partner with enterprise stakeholders to deliver highimpact projectbased services and support transitions of new or specialized actuarial work to MBPS teams.
• Establish playbooks knowledgesharing routines and documentation standards to enhance repeatability and consistency.

4. Senior Technical SME / PointinCharge (PIC)

• Serve as functional PIC for complex or crossfunctional actuarial projects requiring broad technical judgment stakeholder orchestration and management communication.
• Occasionally participate in timebound strategic technical assignments (including potential billable engagements) where senior expertise is required to derisk outcomes.

5. Actuarial Development Programs (ADP)

• Partner with the Actuarial Development Program Manager to oversee the Actuarial Training Program Rotation Programs and related initiatives.
• Strengthen and modernize actuarial learning pathways earlycareer development frameworks and communitybuilding initiatives.
• Partner with Talent Acquisition and universities to support recruitment branding and pipeline development for actuarial talent.

6. Business & Strategy Management / Reporting & Governance

• Lead performance reporting routines synthesizing operational results identifying trends and recommending action plans.
• Partner with COEs to drive operational excellence initiatives KPI frameworks and governance practices aligned with enterprise standards.
• Oversee planning portfolio management and work transition routines across MBPS Actuarial ensuring transparency and effective stakeholder engagement.

Required Qualifications:

• Fellowship in a recognized international actuarial body with 12 years of progressive experience.
• Broad technical exposure (valuation modeling capital/risk pricing audit/controls or related disciplines).
• Strong leadership skills with a track record of developing teams and influencing across complex organizations.
• Excellent communication and stakeholder management skills able to translate complex actuarial concepts into clear insights.
• Resultsoriented with the ability to manage competing priorities under tight timelines.
• Excellent customer focus and commitment to quality
• Familiarity with AXIS RiskIntegrity data/visualization tools or similar platforms is an advantage.
• Amenable to work in UP Ayala Technohub (Quezon City)
• Amenable to work in a hybrid set-up (3x onsite per week)
• Amenable to work in any assigned shift schedule (depending on business need)

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .