Head of Performance Management

Were looking for a Head of Performance Management to join us at Telia.

Im Anders Selin Head of Operations Management at Telia B2B Sweden and Im searching for someone ready to grow with us. Were a supportive forward-thinking organization focused on driving performance management and sales development.

In this unit we design & drive the change agenda from idea to effect. We define & implement new steering models working methods and business rules for all customer units from high velocity sales to advanced bid and risk management in complex solution sales. We develop & reinforce the organizations skills in both processes and sales methods through training and coaching of our employees and leaders across the B2B organization.

The Head of Performance Management is responsible for developing & improving the operational sales management for all of B2B. The role is responsible for ensuring that all sales units (Major Account Channel Sales and other B2B segments) work in a common transparent and unified framework for monitoring reporting and performance sales management. The role also includes responsibility for supporting the sales management teams with operational sales reporting & analytics both recurring & predefined as well as proactive & and more exploratory analytics.

What youll do:

In this role you will be responsible for leading the performance management team and the teams deliveries priorities and skills development. Youll also ensure high quality in structures processes and methodology for sales management as well as creating a culture of data drive transparency and operational excellence.

Key responsibilities:

• Responsible for leading the performance team and its development
• Develop one common framework for sales steering establish and manage a unified methodology for pipeline management forecast processes and KPI monitoring
• Ensure that all channels work according to the same definitions logic and control principles
• Drive standardization where possible and adaptation where necessary
• Develop and optimize the structures for how pipeline meetings forecast reviews and performance reviews are to be conducted. ensure that sales managers and channel managers have the right tools templates and processes to conduct daily follow-up
• Support sales managers and channel managers with coaching and methodology without taking over their operational responsibilities
• Drive data quality and reporting discipline through clear processes and follow-up frameworks

What will help you thrive in this role:

To be successful in this role we believe you have 10 years of experience in Sales Operations Performance Management Business Control or similar analytical and operational roles. You also have experience in leading teams or driving operational processes in complex organizations.

Key experience:

• Proven experience in Sales Operations and Performance Management in large complex organizations
• Excellent leadership skills
• Strong knowledge of pipeline management forecast processes and KPI monitoring
  Ability to manage complex stakeholders and work closely with sales managers and experience in advanced sales follow-up
• Meritorious: experience in transformation work or establishment of new control models.
• Fluency in English and Swedish

Join us to shape smarter living for people businesses and the planet

At Telia were a team of 15 000 colleagues across the Nordics and Baltics passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader we drive change with large-scale impactful projects while building a sustainable inclusive world.

Here you can grow your skills lead meaningful projects and thrive in a supportive diverse environment. Whether youre taking your first step or your next Telia is a place to grow belong and make a real impact.

What we offer

When you join usyoullreceive a comprehensive benefits package tailored to your local market opportunities for remote work and have the chance to earn a bonus based on your performance and Telias results.

Ready to make better happen

We look forward to receiving your application by .

Please note that we might close the position earlier if we find the right candidate so dont wait too long to apply!

If youre selected for the next stage youll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.

Want to know more about this role Please reach out to Anders Selin Head of Operations Management at

Equal opportunities

At Telia we recognize talent by professional skills and growth potential. We champion diversity ensuring every individuals needs are met regardless of disability gender age nationality sexual orientation or social status. Together were dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Join us and lets make better happen - together!