Waiter In Villa Dinning

• Read daily events to acknowledge any VIPs arrivals.
• Must know all menu items their garnishes contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked
• Present childrens menus when appropriate and describe specials and alternative cuisine
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Utilize the POS system to ring up sales print checks close checks and complete cash-out procedures
• Carry trays bus and reset tables with linen china glass and silver
• Ascertain guests satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved
• Follow cash and credit card procedures according to the guidelines of the accounting department
• Maintain a clean neat and orderly restaurant throughout service
• Polish silver refill salt pepper and sugar creamers etc
• Ensure that work station is stocked with appropriate condiments at all times
• Report any guest comments regarding food and beverage to manager
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety sanitation and hygiene policies
• Maintain good working relationships with colleagues and all other departments
• Maintain complete knowledge of all F&B services outlets and hotel services/features
• Perform opening/closing side duties as assigned and set all tables according to standards
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean
• Help minimize waste neglect breakages and mishandling of supplies and equipment
• Carry out light cleaning and maintenance of the outlet
• Assist other Food & Beverage Outlets in their operations during peak hours if needed

Qualifications :

PERSONAL ATTRIBUTES

• Reading writing and oral proficiency in the English language
• Must be well presented and professionally groomed at all times
• Able to account and handle cash effectively and efficiently
• Good communication and customer contact skills; good problem resolution skills
• Basic F&B product knowledge
• Team player with strong interpersonal skills and attention to detail

EXPERIENCE

• Minimum 1-year food and beverage serving experience
• Previous public contact and/or cashiering experience

Additional Information :

• Opportunity to join the first Raffles in Bahrain
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

Remote Work :

No

Employment Type :

Full-time