Manager, Site Merchandising

OVERVIEW

We are seeking an outcome-oriented Site Merchandising Manager to own the digital shopping journey across Salomons eCommerce platform. This role leads key levers of product discovery including search navigation sort orders filters and recommendations to drive conversion and revenue optimization. You will manage and develop a growing team while delivering measurable gains in engagement conversion and revenue.

Working cross-functionally with global and regional Digital Marketing Analytics IT and Merchandising partners you will champion product discovery ensuring the right products are surfaced to the right customers at the right time. This role is both strategic and hands-on blending analytical rigor with creative merchandising to deliver a best-in-class online experience.

WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY: 

• Hybrid work schedule
• A generous PTO policy plus 15 paid annual holidays and 3 floating holidays
• Half-day Fridays for 5 months of the year
• An exceptional employee discount on all our products and sister brands (Arcteryx Armada Atomic Wilson)
• Powder Bell days yours to use for fresh snow or a winter run
• Healthy Lifestyle Benefit for fitness wellness and outdoor fun
• Opportunities to engage in the community and with industry partners

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully an individual must be able to perform each essential duty and responsibility satisfactorily:

Customer Experience & Site Optimization

• Lead and optimize all site merchandising touchpoints: search menu sort orders filters product configuration product recommendations cross-sell and up-sell
• Drive conversion through relevant data-driven merchandising personalization and site testing
• Align with Marketing and Merchandising to ensure seamless product launches and campaigns
• Collaborate with Analytics and Ops to aggregate optimize and analyze consumer feedback loops to ensure is aligned with the pulse of the consumer
• Partner with Sr. Ops Manager to prioritize feature refinement and development that drives ROI

Workflow Innovation

• Identify and implement workflow optimizations to improve team efficiency and scalability
• Explore and deploy AI-driven tools for workflows across the Site Merchandising function
• Partner with analytics to evaluate AI-driven enhancements and measure business impact

Team Leadership & Development

• Responsible for coaching performance management and career development of Site Merchandisers
• Set measure and monitor clear KPIs for the team aligned with business outcomes including conversion engagement and revenue contribution
• Partner with Digital Lead Team to design future Site Merchandising team structure and expand capabilities

Cross-Functional Collaboration

• Act as the Site Merchandising voice in cross-functional planning and business reviews
• Ensure readiness of site merchandising systems and processes for peak events product drops and promotions
• Partner with Sr. Ops Manager Global Digital Product and Technology teams to integrate regional requirements into global roadmaps and support feature and platform integration and adoption

Qualifications :

QUALIFICATIONS SKILLS ABILITIES & COMPETENCIES

The requirements listed below are representative of the knowledge skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Experience

• 68 years in eCommerce with emphasis on site merchandising product discovery or conversion optimization
• Proven ability to drive measurable improvements in conversion and engagement metrics
• Hands-on experience with eCommerce platforms such as Shopify Commerce Layer Magento etc.
• Proficiency with Site Merchandising tools such as Contentsquare Algolia Dynamic Yield and Analytics platforms (Piano GA Power BI) or similar tooling
• Experience managing coaching or mentoring junior staff
• Established track record with AI-powered merchandising or workflow tools is a strong plus

Skills & Competencies

• Passion for elevating the consumer journey and delivering business results
• Strong analytical mindset with the ability to turn insights into actionable strategies
• Excellent organizational and project management skills.
• Demonstrated experience working with CMS PIM DAM and A/B testing platforms
• Skilled communicator who can influence stakeholders across global and regional teams

Additional Information :

PHYSICAL DEMANDS & WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to talk and hear.  The employee is frequently required to sit stand and walk. The employee must occasionally kneel stoop crouch twist and lift to 30 pounds with or without accommodation.

Specific vision abilities required by this job include close vision color vision and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Remote Work :

No

Employment Type :

Full-time