Director of Employee Experience
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Job Location:
Ypsilanti, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
13 days ago
Vacancies:
1 Vacancy
Job Summary
Are you an HR leader with nonprofit experience Ifsoconsiderthisrole!
About Us
Ozone House aspires to end youth and young adult homelessness in Washtenaw County and surrounding communities through our mission of providing holistic support and housing services that enhance the wellbeing and safety of young people through empowerment advocacy and connection. Since 1969 we have actively developed unique high-quality housing and support programs and services that provide support intervention andassistanceto homeless runaway and high-risk youth and their families.
About the Job
The Director of Employee Experience is aleadershiproleresponsible for strengthening and sustaining a healthy values-aligned workplace culture while ensuring strong compliant and responsive human resources operations. This role exists at a critical moment of organizational growth and change and is central to improving employee trust morale engagement and retention across the agency.
Reporting to the Executive Director and serving as a member of theLeadership Team this position leads agency-wide efforts related to employee experience labor and employee relations talent strategy and HR operations. The Director balances hands-on HR leadership with strategic culture change supporting staff and leaders through a period of transition that includes a union election and if applicable collective bargaining.
Education Qualifications
- Bachelors degree in Human Resources Business Administration or related fieldrequired; advanced degree preferred
- SHRM-CP or SHRM-SCP certification preferred or willingness to obtain
- Minimum of 6-8 years of progressive HR leadership experience
- Experience in nonprofit human services or similarly complex environments preferred
- Demonstrated experience in employee relations labor relations unionized environments or collective bargaining strongly preferred
- Proven success leading culture change building trust and improving engagement in organizations experiencing transition
- Supervisory and leadership experiencerequired
Job Responsibilities and Duties
EMPLOYEE EXPERIENCE CULTURE & ENGAGEMENT (PRIMARY FOCUS)
- Design and oversee employee engagement efforts including surveys listening sessions stay interviews and feedback mechanisms; translate findings into actionable improvement plans
- Develop and strengthen recognition communication and feedback systems that promote transparency connection and belonging
- Serve as a visible approachable and credible resource for staff across roles and programs
LABOR RELATIONS & EMPLOYEE RELATIONS
- Serve as agency lead for employee relations and labor relations including union communications collective bargaining preparation and participationwith bargaining teamand contract administration as applicable
- Support leaders and supervisors in understanding and applying labor agreements management rights and employee relations best practices
- Lead or support grievance processes investigations and conflict resolution efforts with consistency fairness and dignity
HUMAN RESOURCES OPERATIONS & COMPLIANCE
- Lead and/or directly perform day-to-day HR operations ensuring accuracy compliance and a positive employee experience
- Oversee recruitment hiring onboarding and orientation processes in partnership with leadership
- Administer compensation benefitswageand salary programs and HRIS systems; analyze data and recommend improvements
- Ensure compliance with federal state and local employment laws nonprofit regulations licensing requirements and funding standards
- Develop revise and implement personnel policies and procedures aligned with best practices and organizational values
LEADERSHIP STRATEGY & ORGANIZATIONAL DEVELOPMENT
- Serve as a member of theLeadership Team and contribute to agency-wide strategic planning
- Partner with leadership to develop succession planning workforce planning and long-term talent strategies
- Represent Ozone House to regulatory bodies funders and community partners as needed
Benefits
Ozone House offers a comprehensive benefits package that includes: BCBS health and vision options and dental insurance 90% employer paid for single employee coverage 80% for family coverage; retirement savings plan; basic life insurance short and long-term disability coverage 100% employer paid; Health Savings Account; Dependent Care Medical and Limited Purpose Flexible Spending Accounts and a generous paid time off plan.
EEO Statement
Ozone House is an equal opportunity employer prohibiting discrimination and harassment based on race color religion age sex national origin disability genetics veteran status sexual orientation gender identity or any other protected characteristic.
Salary Range: 85k-92k
Required Experience:
Director
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Fireworks
- User Research
- UI
- Axure
- Experience Design
About Company
Fill in the gaps you need to build a strong, effective team. HR and Recruiting Services designed and priced for small-mid sized businesses, non-profits, and municipalities.
