Principal Researcher, Human Insights Dublin

Dublin - Ireland

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Company:

Oliver Wyman

Description:

Oliver Wyman is seeking a Principal Researcher Human Insights to join our Quotient team in Dublin.

Our Quotient Team is seeking a Principal Researcher to serve as a core contributor within the Product Strategy team providing deep evidence-based understanding of end users and human behavior to inform firm-wide product capability and AI strategy.

This role is a hands-on human insights research expert responsible for executing complex research initiatives and translating findings into clear decision-ready insights that shape product concepts strategy narratives and leadership discussions.

The Principal Researcher ensures that product and capability decisions are grounded in rigorous research and strong end-user empathy

Please Note: Oliver Wyman/Marsh operates a hybrid working policy of at least 60% in-office attendance

Key responsibilities will include:

Designing and executing market qualitative and quantitative research to inform product and capability strategy
Conducting surveys interviews diary studies desk research and behavioural research
Synthesizing qualitative and quantitative data into clear decision-grade insights
Developing personas archetypes and behavioural frameworks reflecting real user contexts
Contributing directly to strategy decks and leadership materials with evidence-based insights
Translating research findings into implications for product concepts initiatives and prioritization
Maintaining deep end-user focus consistently stepping into the shoes of consultants and practitioners
Partnering with Product Strategy Design and Product teams to embed insight early in decision-making

Who we are looking for

8 years of experience in user research consumer insights human-centred research or behavioural research
Proven experience conducting both qualitative and quantitative research independently
Demonstrated experience with surveys diary studies interviews synthesis and behavioural analysis
Experience developing personas archetypes and behavioral insights to inform strategy or product work
Experience working in or alongside product strategy design consulting or technology teams preferred in a professional services environment
Advanced qualitative research execution and synthesis
Survey design and applied quantitative analysis
Research documentation and insight storytelling
Familiarity with research and collaboration tools (survey platforms Miro/Mural presentation tools)

Additionally youll be:

End-user obsessed with strong empathy and curiosity about human behaviour
Highly analytical and a structured thinker
A compelling communicator comfortable shaping executive-level decks and narratives
Independent and proactive able to drive research activities end-to-end
Collaborative in working style across strategy design and product teams
Able to work effectively in a team-oriented environment and to navigate and excel in a complex matrix organization and relate successfully to a variety of people

Oliver Wyman is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $24 billion and more than 90000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information or follow us onLinkedInandX.

Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color Traveller community or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.

Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience:

Staff IC

Company:Oliver WymanDescription:Oliver Wyman is seeking a Principal Researcher Human Insights to join our Quotient team in Dublin. Our Quotient Team is seeking a Principal Researcher to serve as a core contributor within the Product Strategy team providing deep evidence-based understanding of end us...