Desktop Support Technician
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Job Location:
Greenville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
We are growing! Come and join us!
We recruit employees who support our core values of Accountability Creativity Integrity Respect and Candor. By prioritizing these values we deliver on our vision of Success made Simple to ourselves our dealers our customers and our communities.
The IT Desktop Support Technician will be responsible to provide on-site and remote technical support including installing maintaining and troubleshooting desktop hardware and peripherals Windows operating systems security systems software applications and various network technologies to our internal users.
The Ideal Candidate will:
- Provide first-level support for all IT systems.
- Keep system security at the forefront of all decisions and while performing all tasks and projects.
- Maintain a very high level of customer satisfaction by communicating with users in person and over the phone in a friendly easy-to-understand manner sometimes while in a stressful situation.
- Monitor systems for potential issues so they can be addressed before they become problems that cause work interruptions.
- Prioritize daily and longer-term project work so that customer service levels remain high and technical problems are worked on based on severity level.
What you need:
- Experience working as IT Help desk or desktop technician role is required. 2 years is preferred.
- Experience supporting a Microsoft Windows-based desktop and server infrastructure is required.
- Working knowledge of basic Windows Server administration Active Directory Office365 DNS. DHCP and networking required.
- CompTIA A / Network certification preferred.
- 2-year Associate degree in a computer-related field preferred
What we will provide you:
- Advancement opportunities
- Hands-on training.
- Paid Time Off and Paid Holidays.
- Medical dental vision disability and life insurance are available.
- Total Rewards Program
- Ergonomic Benefits
- Healthy Lunch Program
- 401(k) with a Safe Harbor Match.
- Employee Assistance Program
Who Is RTO National
RTO National was founded in 2003 by President and Founder Phil Falls and headquartered in Greenville SC. The company began by manufacturing and leasing storage sheds in South Carolina which retailed in more than 60 locations. Today it has evolved into the largest provider of Lease Purchase and Finance options in the country for storage sheds and other products.
Our experience in the Lease and Finance industry combined with a strong team allows us to provide our dealer partners and their customers with the best payment solutions for sheds carports other structures HVAC tankless water heaters and boat lifts.
We are committed to the success of our team our dealers our customers and our communities. We deliver state-of-the-art technology data analytics and support through our industry-leading suite of products and services designed by our collaborative team. This full-service approach allows our dealers to serve more customers faster and simpler.
RTO National is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation pregnancy gender identity national origin age disability genetic information marital status service member status amnesty or status as a covered veteran or any other protected classification under applicable federal state and local laws.
This position is subject to a background check and drug screening. Only job-related convictions will be considered and will not automatically disqualify the candidates.
Required Experience:
IC
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
We are America’s largest provider of leasing and finance options for storage solution purchases. RTO National provides the most flexible terms available to get the building you want at a payment you can afford. With $0 down financing and 'no credit check' lease purchase, you will find ... View more
