Facilities Communications Technician-MSH-Full Time Days
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Facilities Communication Technician monitors all Building Management System Pneumatic Tube System Vertical Transportation Control Systems BSL3 Laboratory Systems Facility Communication Systems Work Order Control System and other facility related systems.
Responds to complaints throughout the Medical Center. Adjusts temperature and fan controls utilizing the various Building Automation Systems. Notifies the appropriate Management of any safety issues concerning equipment malfunctions (e.g. elevator entrapments leaks all urgent patient care issuesetc.). S/he monitors the radio communications of the facility personnel and assist Management in the total coordination of work and emergency operations.
Responsibilities
1. Receives communications from various customers generate work orders from information received transmit work orders to the appropriate personnel to remedy concerns escalate concerns to Management when appropriate and manages Work Order Flow.
2. Manages all TeamOps transactions and make corrections when appropriate.
3. Reports all Laboratory emergencies to appropriate personnel via Urgent Call log.
4. Tracks Funded Project labor and material charges.
5. Generates various reports from systems under their control.
6. Supervises task assignments for maintenance personnel assigned to Work Control.
7. Operates a variety of computer software such as Windows Office Johnson Controls MetaSys Seamens Apogee and other BMS systems software TeamOps etc.
8. Generates special Life Safety and Environment of Care Work orders to track deficiencies.
9. Coordinates emergency response of Facility personnel and contact additional personnel.
10. Monitors elevator operation including entrapment status and coordinate Elevator Service Technicians efforts.
11. Directs Pneumatic Tube System alarms to appropriate repair personnel.
12. Directs Nurse Call System problems to appropriate staff personnel.
13. Serves as a Point-of-Contact for internal and external Fire Safety personnel.
14. Coordinates the efforts with outside contractors during off hours.
15. Performs other related duties.
Qualifications
Education Requirements
HS/GED; Associates Degree is preferred and/or equivalent work experience.
Experience Requirements
2 years of customer service desk experience or other customer service-related experience.
Licensing and Certification Requirements (if applicable)
None
Collective bargaining unit: SEIU 1199-MSH
Required Experience:
IC
Key Skills
About Company
Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled ... View more
