External & Internal Communications Supervisor

Hybrid

For this position you will be required to be on-site 3 days per week as part of GMs hybrid work model.

What you will do (responsibilities):

• Lead integrated external and internal communication strategies for Chile and support internal communications across the Pacific Cluster ensuring consistent narratives across all channels.

• Execute communication plans for key priorities including product launches sustainability investments corporate reputation people & culture and crisis/issues management.

• Strengthen employee understanding and engagement through increased flow of relevant information on GMs strategy technology EV transformation software and connectivity.

• Develop and execute media and influencer strategies through press releases briefings events test drives and digital storytelling aligned with global and regional plans.

• Plan and deliver internal communication campaigns such as town halls leadership messages intranet content Slack updates Sharefluence activations and all-employee communications.

• Serve as a strategic advisor to local leaders on communication risks and opportunities helping them engage effectively with employees media policymakers customers and communities.

• Support crisis and issues communication efforts coordinating messaging with regional and global teams and ensuring timely information flows.

• Manage content development for press materials speeches Q&As social content internal stories videos talking points and executive messaging applying a digital-first and smart brevity approach.

• Use data and insights (media analysis digital metrics internal engagement KPIs) to measure communication impact and drive continuous improvement.

• Partner with News Relations Executive Communications and communication agencies to strengthen relationships with key media and influencers.

• Foster integrated communication processes across Chile external comms and cluster internal comms ensuring one coherent story for all stakeholders.

• Collaborate cross-functionally with Marketing Sales Public Policy HR Legal and other business areas to ensure coordinated messaging for major initiatives and announcements.

• Continuously improve communication processes governance planning tools editorial calendars and measurement frameworks.

Your skills and abilities (required qualifications):

• Bachelors degree in Communications Public Relations Journalism or a related field.

• 710 years of experience in corporate brand and/or institutional communications covering both external (media PR digital) and internal (employee/change) communications.

• Proven experience managing media relations and crisis/issues communications in highly visible or complex industries.

• Demonstrated ability to design and execute communication strategies that strengthen reputation and drive engagement across diverse audiences.

• Excellent writing and storytelling skills in Spanish and English with the ability to simplify complex technical or business topics.

• Strong stakeholder management skills with experience partnering with senior leaders in matrixed regional or global environments.

• Digital-first mindset including effective use of social media and internal digital platforms.

• Strong planning prioritization and project management skills with ability to manage multiple initiatives independently and meet deadlines.

• Ability to act with integrity collaboration and inclusion modeling GMs values and culture.

What can give you a competitive edge (preferred qualifications):

• Experience in the automotive industrial technology or mobility industries or other highly regulated sectors.

• Proven experience working across multiple Latin American markets with cultural sensitivity and stakeholder adaptability.

• Hands-on experience using analytics and insights (media monitoring digital KPIs internal engagement metrics) to evaluate impact and optimize communication strategies.