EUC Network Smart Hands Engineer – On CallCasualPart TimeFreelance
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Job Location:
Palmerston North - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
We are EIL Global; an IT services company providing support across Asia Pacific and EMEA regions. We specialize in desktop support servers networking and data center technologies.
We are headquartered in Adelaide Australia and have clients and offices across APAC and EMEA locations.
Currently we are looking for engineers to provide onsite support services in and around various locations to assist our clients.
Location: Multiple sites New Zealand
Type: Contract
Location: (Multiple Sites New Zealand)
Invercargill
Auckland
Tauranga
Nelson
Palmerston North
Dunedin
Hastings
Auckland
Hamilton
Auckland
Wellington
Christchurch
KeriKeri
New Lynn
Mairangi Bay
Manukau
Masterton Wellington
Napier Hawkes Bay
Nelson
Newtown
Taupo
Employment Type: Independent Contractor / On Call/Casual Basis
Work Mode: Onsite (Field Support / On-Demand/Casual)
Job Summary
We are looking for an on-call basis Dispatch Engineer / Freelance engineer to provide onsite IT support services at the customer location. The engineer will handle service requests incident tickets and smart hands support through the Hemmersbach ticketing system (FIELDCODE).
The role includes supporting laptops desktops printers servers mobile devices storage network devices and other end-user equipment.
Key Responsibilities
Install move add change and de-install IT equipment (laptops desktops printers servers mobile devices etc.)
Troubleshoot hardware and software issues
Support network connectivity and peripherals
Provide Smart Hands support (reboot cable replacement part replacement run commands as instructed)
Install upgrade and configure software
Perform data backup and secure data deletion when required
Update tickets and maintain proper documentation
Ensure SLA compliance and customer satisfaction
Skills Required
Experience in Desktop / EUC / Field Support
Strong knowledge of hardware OS and basic networking
Ability to troubleshoot independently
Good communication skills
Willingness to work onsite
Required Skills:
experience in Desktop / EUC / Field Support strong knowledge of hardware strong knowledge of OS strong knowledge of basic networking ability to troubleshoot independently good communication skills willingness to work onsite
Company Industry
IT Services and IT Consulting
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
