Job Summary
Where Youll Make a Difference
Develop multi-level cross-functional customer relationships with key customer decision makers/influencers
Contribute/lead commercial negotiation(e.g. annual pricing payment terms)
Maximize potential advantage to IFF while delivering optimal solutions to customer.
Acts as the main customer point of contact in all matters
Demonstrate IFF Culture Principles and live our values
Lead projects through effective communication and collaboration with key external and internal stakeholders(CI/Marketing/Creative Teams/formulation etc.)
Build and execute account plans successfully
Responsible for setting clear commercial targets (Sales/GP/New Win/Grow Market share) with the manager / Achieve new wins / grow market / market share aligned with account strategic plan
Define and suggest the required account resources investment and relevant service model to support the account.
What Makes You the Right Fit
Effectively communicate the account plans with stakeholders including internal and external team members
Conduct retrospective reviews on projects wins and losses.
Influence customer brief definition to IFFs advantage.
Liaise with Global/Regional/Category stakeholders on overall plan strategy and deliverables
Effectively promote the most appropriate IFF product solutions / portfolio aligned with the brief
Generate proposal/price aligned with category margin guidelines or pricing officer
Communicate project results and conduct retrospective reviews on projects wins and losses
Defend and grow accounts whilst actively scouting for new customers transforming leads into profitable business opportunities
Accurately forecast and update sales forecast tool (SFT) to capture performance vs budget business risk & opportunities new wins
Monitor & Provide Account sales performance (monthly / quarterly / annually) and provide strategic project updates to Manager
Implement price increase in line with country/region strategy
How Would You Stand Out
Why Choose Us
We are a global leader in taste scent and nutrition offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity national origin race age sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion gender identity & expression sexual orientation or disability.
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Required Experience:
Manager
We’ve been on the path of discovery for nearly two hundred years and we’re still at the forefront of scientific progress.