Description
Systems Engineer I (Field-Based) Copier & Printer Technical Support
Important: This Is NOT an IT Help Desk or Network Administrator Role
This is a field-based technical role focused on troubleshooting configuring and supporting copiers and printers (document imaging systems) not a traditional corporate IT position.
If you enjoy hands-on technical problem-solving working directly with customers and learning how devices integrate into real-world business environments this is the opportunity for you.
About the Role
At DEX Imaging were looking for a Systems Engineer I who is ready to get into the field and support businesses by installing and servicing copier and printer systems.
You wont be sitting behind a desk managing servers.
Instead youll:
- Install and configure document imaging equipment
- Troubleshoot connectivity and print/scan issues
- Work directly with customers to ensure devices integrate properly into their workflows
- Build a strong technical foundation that can lead to Systems Engineer II III or Install Project Coordinator roles
What Youll Do
- Install and set up copiers and printers
- Connect devices to customer networks
- Set up print drivers and scan-to-email/scan-to-folder
- Troubleshoot printing and scanning issues
- Provide friendly professional customer support
- Document your work in our system
Youll be out in the field helping businesses keep their equipment running smoothly.
What Were Looking For
- Strong problem-solving skills
- Basic understanding of computers and networks
- Good communication and customer service skills
- Ability to manage your time and travel locally
- Clean driving record
Entry-level candidates welcome. Technical training is provided.
Why DEX Imaging
- Hands-on role (not stuck behind a desk)
- Growth opportunities
- Ongoing training
- Stable full-time position
If you enjoy fixing things helping customers and learning new technology without wanting a full IT career path apply today.
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain or be interpreted as a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.