Service Scheduler
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Description of the role:
The Service Scheduling Coordinator at Elko Motor Company is responsible for providing exceptional customer service by handling all incoming service calls scheduling appointments and ensuring a seamless experience for our customers. This role requires strong communication skills and the ability to effectively multitask in a fast-paced environment. This position is Monday - Friday 8am - 5pm.
Benefits:
- FREE College for employees and family members
- Medical and Dental
- Vision Insurance
- Life Insurance
- 401K Plan
- Employee discounts on products and services
Responsibilities:
- Answer all incoming service calls promptly and professionally.
- Provide detailed information about the services offered by the dealership.
- Address customer inquiries concerns and requests effectively.
- Schedule service appointments in line with departmental guidelines and technician availability.
- Confirm and update customer appointment details in the system.
- Proactively follow up with customers to confirm upcoming appointments and reschedule as needed.
- Greet and assist walk-in customers.
- Assist Service Advisors as needed
Qualifications:
- Ability to provide quality customer service
- Willingness to take initiative
- Computer literacy
- Ability to perform job responsibilities and meet deadlines easily
- Detailed follow up
- Professional appearance
- Ability to work independently
- Being proactive in your job responsibilities career business growth and daily development
About the Company:
Elko Motor Company is a reputable automotive dealership located in Elko Nevada. We are committed to providing the highest quality vehicles and services to our customers. With a team of dedicated professionals we strive to create a positive and rewarding work environment. Join us and be a part of our success story!
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid drivers license and have a satisfactory driving record.
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Love variety? This is the job for you! At Elko Motor Company, we strive to make every customer a customer for life. Happy employees make happy customers, and...
