German Speaking Content Moderator relocate to Portugal

Kats Recruitment

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profile Job Location:

Vienna - Austria

profile Monthly Salary: Not Disclosed
Posted on: 23 hours ago
Vacancies: 1 Vacancy

Job Summary

Content Moderator Austrian German Speaker

Introduction

A global customer experience leader is seeking an Austrian German-speaking Content Moderator for a specialized e-commerce project in Lisbon Portugal. In this role you will be the guardian of quality and safety for a popular e-commerce platform ensuring that all user-generated content products and services comply with legal standards and platform policies. This is a high-impact position that requires a deep understanding of local linguistic nuances and market-specific context.

Your Role

  • Policy Enforcement: Review user-generated content (text images media) to ensure it aligns with strict platform policies and legal requirements.
  • Accuracy & Quality: Maintain high levels of precision and attention to detail while meeting established quality and latency metrics.
  • Incident Escalation: Identify and escalate sensitive content or complex issues according to internal protocols.
  • Continuous Learning: Stay updated on evolving content moderation guidelines safety policies and local regulations.
  • Peak Adaptation: Support content safety during promotional season peaks and across various media formats.
  • Schedule: Full-time role with 24/7 rotational shifts and two rotational days off per week.

Your Qualifications

  • Languages: Native-level fluency specifically in Austrian German (C2/Native). Standard German is not accepted for this role as it requires deep familiarity with Austrian linguistic nuances and expressions.
  • English Proficiency: Good command of English (minimum B2 level) for training and internal communication.
  • Skills: Strong decision-making abilities and excellent written communication skills.
  • Expertise: A strong understanding of e-commerce platforms and user behavior.
  • Resilience: Ability to handle sensitive or challenging content and work effectively in a fast-paced shift-based environment.
  • Experience: Prior experience in content moderation customer service or a similar digital field is considered a major asset.

The Offer

  • Location: Modern centrally-located office in Lisbon Portugal.
  • Remuneration: Competitive salary package complemented by performance-based incentives.
  • Relocation Support: Comprehensive package for international candidates including reimbursement of flight costs and provided accommodation.
  • Benefits: Private health insurance a monthly meal allowance and a transportation allowance.
  • Environment: A vibrant multicultural office culture within a progressive global company.
  • Lifestyle: Enjoy the sunny Lisbon weather and a collaborative inclusive workplace.

Are you an expert in Austrian German with a keen eye for detail We are looking for dedicated moderators to protect the integrity of the digital e-commerce space. Apply today to join the team in Lisbon!

Content Moderator Austrian German Speaker Introduction A global customer experience leader is seeking an Austrian German-speaking Content Moderator for a specialized e-commerce project in Lisbon Portugal. In this role you will be the guardian of quality and safety for a popular e-commerce platform ...
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Key Skills

  • Compliance Management
  • Information Management
  • Proofreading
  • Social Intelligence
  • Content Quality
  • Factual Information
  • Video Packages
  • Conduct Interviews
  • Records Management
  • Creative Content
  • Editorials
  • News Stories
  • Newsgathering
  • Content Reviews