Associate Account Development Fixed Ops

Remote/Field: Texas - must live in the state of TX to be considered. Travel across the country is required

About Us

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (OEMs) across automotive and related industries. The Companys cloud-based software as a service (SaaS) platform enables dealerships to manage their end-to-end business operations including the acquisition sale financing insuring repair and maintenance of vehicles. By automating and streamlining critical workflows the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary

The Associate Account Development Executive (AADE) for our Universal Fixed Ops Sales Team brings handson dealership Fixed Operations experience and a strong interest in growing into a career in B2B sales.

This role functions as a sales and field support partner to our quotacarrying Account Development Executives (ADEs). You will leverage your deep understanding of dealership service parts or quick lane operations to support presales discovery help define customer success criteria contribute to solution designs and assist implementation teams postsale to ensure alignment with dealer expectations.

This is an apprenticestyle role built to rapidly develop consultative selling skills executive communication ability and technical product understanding while delivering immediate value to the field.

Position Responsibilities & Essential functions

Presales Support

• Participate in discovery sessions to understand dealer business objectives workflows challenges and priorities.

• Convert Fixed Ops operational knowledge into actionable solution requirements.

• Support sales cycles with solution design inputs value articulation and functional responses for RFPs.

• Represent the operational perspective in presales conversations as the Universal Fixed Ops SME.

• Partner with ADEs to advance opportunities through the sales cycle.

• Drive documentation data collection and internal coordination needed for presales and deal movement.

• Serve as a liaison between Sales Product Implementation Support and Sales Operations.

• Assist with presentations pricing packages proposals and internal approval processes.

PostSale Success & Implementation Alignment

• Ensure customer expectations established during the sales process align with implementation delivery.

• Attend postinstall and on-boarding meetings to confirm that customer success criteria are achieved.

• Support issue escalation clarification of requirements and coordination with internal teams.

• Advocate for the dealers definition of success throughout rollout and adoption.

• Represent the operational perspective in post-sales conversations as the Universal Fixed Ops SME.

Internal Learning & Growth

• Learn CDK processes sales methodology tools organizational structure and culture.

• Maintain clean documentation and SalesForce hygiene per established best practices.

• Build Fixed Ops industry knowledge and competitive intelligence.

• Develop toward becoming a quotacarrying ADE and progressing through our field sales career path.

• Gain experience participating in B2B conversations with dealership executives including Fixed Ops Directors General Managers and Csuite leaders building confidence and skills in seniorlevel communication.

Required Job Skills & Qualifications

• 6 months in a sales or customer-facing role.

• Dealership Fixed Operations experience (Service Advisor Service Manager Fix Ops Leadership)

• Some college coursework or higher.

• Extremely fast learner capable of succeeding in a fast-paced field environment.

• Strong communication skills with the ability to speak confidently to dealership leaders.

• Comfortable with digital solutions workflow tools and technology platforms.

• Highly organized with excellent time management prioritization and follow-through.

• Ability to collaborate with multiple internal teams and manage competing priorities.

• Strong interest in pursuing a long-term B2B sales career.

• Willingness to relocate for future advancement (if required).

• Ability to travel 75% across the U.S. including overnight trips.

• Comfortable navigating airports travel logistics and dealership environments.

• Frequent movement communication and document review

Salary $70000 Commissions

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors including but not limited to skills experience certifications and work location. The total compensation package for this position may also include annual performance bonus benefits and/or other applicable incentive compensation offer Medical dental and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK we believe inclusion and diversity are essential in inspiring meaningful connections to our people customers and communities. We are open curious and encourage different views so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race color creed ancestry national origin gender sexual orientation gender identity gender expression marital status creed or religion age disability (including pregnancy) results of genetic testing service in the military veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

The employee must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.