Reservations Agent (Full Time)
Job Summary
EOE/AA/Disabled/Veterans
Delivering Unforgettable Experiences at DoubleTree by Hilton Perth Waterfront
Situated in a prime position on the edge of the stunning Swan River the hotel adjoins Barrack Square and the Elizabeth Quay precinct. The 229-room hotel boasts stunning panoramic river and city skyline views. This stylish full-service hotel is home to Reel Kitchen 18 Knots Rooftop Bar and picturesque banquet facilities.
Welcome to A World of Opportunities
Why do we enjoy working here This is more than just a workplace.
Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach train and develop you to help find your passion whether it is your first role in hospitality or you are ready to take that next step.
A World of Rewards
Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel
Grow your Career your next position could be as a Team Leader or Supervisor
Smart uniform provided and laundered
Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!
Complimentary fresh and healthy meals when on-duty catering
A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()
25% off Food and Beverages (subject to individual outlets)
A chance to unlock great wellness benefit with Fitness Passport
Modern and inclusive Team Members areas
Recognition non-stop all year long!
Responsibilities:
Create genuine first impressions through every call and booking
Build strong relationships with guests VIPs and corporate clients
Work closely with the hotel team to deliver seamless memorable stays
Balance admin excellence with commercial focus to drive results
Turn enquiries into confirmed experiences
Support Front Office operations and work as one team to deliver smooth consistent guest experiences
About You:
Full Australian working rights (no sponsorship is offered)
Committed to high-standard of service and driven to succeed in hospitality industry
Knowledge of hotel property management systems
Previous experience in reservations/sales/hotels
Positive attitude resilient and effective communication
Confident telephone manner and tech-saavy
Strong organisation/administration skills
Excellent grooming standards
We are open to confidential conversations with candidates about the role as part of the application and recruitment process. Please email if you have any questions in regard to the job opportunity.
WHAT MAKES US SPECIAL IS WHO WE ARE AND WE ARE HILTON!
Hospitality Integrity Leadership Teamwork Ownership Now
Required Experience:
Unclear Seniority
Key Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.