MB Valet Porter
Share
Job Location:
Duluth, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Mercedes-Benz of Atlanta Northeast we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Mercedes-Benz of Atlanta Northeast is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
The Valet/Porter function is to courteously and efficiently meet and exceed customer expectations by providing assistance in the service lane reception area. He/she is responsible for moving customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintain an efficient service parking area.
BENEFITS:
Medical
Dental
Vision
Life Insurance
401K
Paid Training
Paid Vacation
Company Holidays
Employee Discounts
ESSENTIAL DUTIES:
Install seat steering wheel floor protection and ID tags in all vehicles taken in for service
Ensure that all vehicles in the lot are locked
Maintain the parking lot in an organized efficient manner
Keep new and used vehicles lots neat and orderly
Move customer and dealership vehicles as directed
Make and implement decisions regarding maintaining and cleaning vehicles
Maintain new and used vehicles appearance by cleaning interior and exterior of vehicles replenishing fluids and replacing batteries as needed
Operate overhead doors to assist customers and service employees
Remove the protective coverings and ID tags installed in the vehicle prior to returning the completed vehicle to the customer
Inspect the vehicle for stains debris and damages before returning the vehicle to the customer and report any damages to management immediately
Return the vehicle keys to the appropriate Service Advisor
Remain in the service write-up area unless performing another task as directed
Understand and comply with federal state and local regulations such as safety requirements hazardous waste disposal OSHA Right-to-Know etc.
Clean dealership areas (e.g. walkways and sidewalks) as needed
Utilize all available information to ensure proper resolution of problems
Utilizing Fundamentals Skills
Provide prompt efficient and quality service to the customers and dealership
Take the initiative to exceed customer satisfaction even if it requires overcoming obstacles
Present self as positive role model by demonstrating commitment to the department customers dealership and company
Listen actively to understand others completely
Managing Demanding Situations
Resolve all disputes and difficulties with professionalism and composure
Prioritize work to ensure all deadlines are met
Attend training classes as directed by management
QUALIFICATIONS:
High school diploma or the equivalent
One year experience in an automobile retail environment
Must have valid in-state drivers license and have and maintain an acceptable safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
Excellent verbal and written communication skills
Must be insurable
Ability to collaborate with the public sometimes with several customers at a time
Ability to collaborate with other dealership personnel
Must be a team player with impeccable honesty and integrity
Maintain a high level of professional personal appearance and conduct
Proficient knowledge of tools and materials needed to perform departmental duties ensuring a high level of customer satisfaction
Key Skills
- Restaurant Experience
- Porter Experience
- Customer Service
- Buffing
- Dealership Experience
- Cleaning Experience
- Detailing
- Manual Transmission Experience
- Maintenance
- Custodial Experience
- Power Tools
- Commercial Cleaning
About Company
Mercedes-Benz of Atlanta Northeast (Formally Atlanta Classic Cars) has been in business for over 30 years, and we contribute our longevity to our focus on both ...
