Computer Technology Systems & Infrastructure Analyst

Cheyenne, WY - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

Are you a tech professional who wants your work to mean more than just uptime and tickets We are looking for a dedicated Infrastructure Specialist to join the Department of Enterprise Technology Services.

In this role you arent just managing servers and networks; you are maintaining the digital lifeline for thousands of families children and social workers. When our systems run smoothly a caseworker can focus on a child in need rather than a spinning loading icon.

Why This Role Matters

Our infrastructure is the silent engine behind critical community services including foster care coordination economic assistance and protective services. Your expertise ensures that these sensitive systems remain:

Resilient: High availability for 24/7 emergency response.
Secure: Protecting the private data of our most vulnerable citizens.
Modern: Shifting from legacy tech to agile cloud-integrated solutions.

What Youll Do

Architect & Maintain: Oversee the health of our local and cloud-based server environments.
Bridge the Gap: Collaborate with social service teams to translate their mission-critical needs into robust technical requirements.
Innovate: Identify opportunities to automate workflows reducing the administrative burden on frontline staff.
Secure: Implement top-tier security protocols to safeguard sensitive case files.

Who You Are

Youre someone who balances technical grit with human empathy. You understand that behind every data packet is a person and you take pride in building systems that are as reliable as they are impactful. You thrive in complex environments and love the challenge of optimizing infrastructure for the public good.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

Comprehensive health dental and vision insurance
Paid vacation sick leave FMLA and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information or you can watch this short video to learn about our benefit package!

Want to see the full value of your compensation beyond salary

Explore our Total Compensation Calculator:

Human Resource Contact: Jennifer Erickson/

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

Responsible for providing system administration and production support for the DFS AWS Environment(s) including:
- Perform advanced system and infrastructure work
- Windows/Linux Administration
- Managing system access and security
- Performing system and software installation upgrades and maintenance
- Providing technical support to team members as required
- Ensuring the DFS AWS Environment(s) comply with the necessary State and Federal regulations
Responsible for providing Salesforce administration and production support for DFS applications hosted within that environment to include:
- Monitoring system development to ensure naming standards are followed
- Performing DFS application deployments
- Managing system access and security
- Performing updates to applications within the Salesforce Environment
- Assisting developers with support and development of DFS applications within Salesforce
Accomplish required documentation for change control system functionality metrics time-keeping and any additional areas that are specified by the agency
Foster collaboration with other team members and with members of other ETS teams

Qualifications

PREFERENCES:

Knowledge and experience with AWS services such as VPC Appstream EC2 and Cloudwatch

Knowledge and experience with Salesforce Administration

Knowledge and experience with Mulesoft Administration

Knowledge and experience supporting SDLC

Knowledge and experience supporting Windows and Linux servers

KNOWLEDGE:

Ability to research and be innovative
Problem solving skills
Knowledge of system and software development lifecycles
Knowledge of application integration techniques
Skills in communication
Ability to troubleshoot and work on several projects concurrently

MINIMUM QUALIFICATIONS:

Education:

Bachelors Degree (typically in Computer Technology)

Experience:

0-3 years of progressive work experience in Systems and Infrastructure with acquired knowledge at the level of a CT Systems & Infrastructure Specialist II

Education & ExperienceSubstitution:

4-6 years of progressive work experience in Systems and Infrastructure with acquired knowledge at the level of a CT Systems & Infrastructure Specialist II

Certificates Licenses Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

Typical Office Setting

NOTES:

FLSA: Non-Exempt
Candidate must pass a background check

Supplemental Information

Clickhere to view the State of Wyoming Total Compensation Calculator.

Click here to view the State of Wyoming Classification and Pay Structure.

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.

Required Experience:

Description and FunctionsOpen Until FilledGENERAL DESCRIPTION: Are you a tech professional who wants your work to mean more than just uptime and tickets We are looking for a dedicated Infrastructure Specialist to join the Department of Enterprise Technology Services.In this role you arent just manag...